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[Chart FX: .NET Active client requires Internet Explorer and .NET FRamework 2.0 or greater installed on the client computer.]


ankita

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I am usign Chart FX ont he production site and all the users can see the charts properly except one. The user gets following error :

[Chart FX: .NET Active client requires Internet Explorer and .NET FRamework 2.0 or greater installed on the client computer.]

He has both internet explorer and .NET 3.5 installed on his system.

Help would be really appreciated.

 

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That message is just a generic message that shows when the .NET control cannot be loaded. Maybe you need to look into permissions and .NET Framework trust levels. Note that for security reasons Microsoft is making it harderd to work with .NET controls and ActiveX on browsers.

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I believe that permissions change depending on what features of the chart you are using. It would be easier for you to just increase trust using the microsoft tool Caspol until you get to a level where it works. Also, try moving that site to trusted site and lowering the security on Internet Explorer (Tools/Internet Options/Security).

Please note that Microsoft is raising this bar for a reason, and if you choose to keep using this technology you should do so at your own risk. Whenever possible we always recommend that you render the chart as an image and take advantage of the Ajax interactivity options.

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