ankita Posted May 28, 2013 Report Share Posted May 28, 2013 I am usign Chart FX ont he production site and all the users can see the charts properly except one. The user gets following error : [Chart FX: .NET Active client requires Internet Explorer and .NET FRamework 2.0 or greater installed on the client computer.] He has both internet explorer and .NET 3.5 installed on his system. Help would be really appreciated. Quote Link to comment Share on other sites More sharing options...
AndreG Posted May 28, 2013 Report Share Posted May 28, 2013 That message is just a generic message that shows when the .NET control cannot be loaded. Maybe you need to look into permissions and .NET Framework trust levels. Note that for security reasons Microsoft is making it harderd to work with .NET controls and ActiveX on browsers. Quote Link to comment Share on other sites More sharing options...
ankita Posted May 28, 2013 Author Report Share Posted May 28, 2013 can you please explain what permissions should be there ideally and where do i need to make the chages? Quote Link to comment Share on other sites More sharing options...
AndreG Posted May 28, 2013 Report Share Posted May 28, 2013 I believe that permissions change depending on what features of the chart you are using. It would be easier for you to just increase trust using the microsoft tool Caspol until you get to a level where it works. Also, try moving that site to trusted site and lowering the security on Internet Explorer (Tools/Internet Options/Security). Please note that Microsoft is raising this bar for a reason, and if you choose to keep using this technology you should do so at your own risk. Whenever possible we always recommend that you render the chart as an image and take advantage of the Ajax interactivity options. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.