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Error 401 Unauthorize Access


ryanlcs
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Hi

I hit an error when viewing the Web form of chart. Error message being unauthorize access. Then I found these 2 articles.

http://support.softwarefx.com/ShowArticleSep.aspx?Type=KB&Product=CfxNet70&Source=http://support.softwarefx.com/kb/762/1/004.htm?_r=1

http://support.softwarefx.com/ShowArticleSep.aspx?Type=KB&Product=CfxNet70&Source=http://support.softwarefx.com/kb/762/1/009.htm?_r=1

I follow the instruction, but still cannot solve the problem.

But there is one thing I do not understand, <HandlerURL></HandlerURL>, What should be the value of this parameter?

Another concern is the Chart FX 7.0 PSS Service is not running, could this be the root cause?

Please advice.

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