packemup96 Posted March 25, 2010 Report Share Posted March 25, 2010 I was researching online, but only found that this may be related to chartfx .NET 6.2. I got chartfx 6.2 installed & a valid license, but I get the error "InvalidChartFX License 3100000" on a webpage where the chart should be. I'm not sure what could be causing this...I read some instances where this could be a Service Pack issue. We have a service pack installed, but I'm not sure what this can be. Quote Link to comment Share on other sites More sharing options...
rocioZ Posted March 25, 2010 Report Share Posted March 25, 2010 The invalid license error means there is a difference between machine information in registry and machine information extracted at runtime. To resolve this, you need to reinstall the product. You can download Chart FX 6.2 latest installer at the following link: http://www.softwarefx.com/onlinedownload/?product=cfxnet62&subtype=cfxnet62 Quote Link to comment Share on other sites More sharing options...
packemup96 Posted March 25, 2010 Author Report Share Posted March 25, 2010 Thanks. I did check the version we currently have. We got chartfx a few years back. Current version of the installer is:6.2.2211.19403 & the latest installer I see is 6.2.3188.26800. Will there be a licensing issue in regard to different versions? Quote Link to comment Share on other sites More sharing options...
rocioZ Posted March 26, 2010 Report Share Posted March 26, 2010 No, you should not have any licensing issue as long as you completely uninstall Chart FX 6.2 and then reinstall. You may need to re-reference the Chart FX .dlls in your existing application. Please try removing all the Chart FX references from your project, and then add them again. Make sure you add references with the same file version. Recompile your application, and the charts should be displaying without problem. If you need further assistance, you can always contact our support staff at support[AT]softwarefx[DOT]com for more details. Quote Link to comment Share on other sites More sharing options...
packemup96 Posted March 26, 2010 Author Report Share Posted March 26, 2010 Uninstalling & reinstalling didn't help. I still get the error. I didn't reboot during the process, maybe I should? I've noticed that when I uninstall .NET 6.2, it is still in the registry under WOW6432node. I don't see it under the hkey_local_machine/software/software fx, but i do see it under hkey_local_machine/software/wow6432node when it's uninstalled. All the .Net 6.2 stuff are still located under wow6432node even though I uninstalled the product...Will I need to reboot? I feel like it caches something in the registry that keeps giving me the error. Could this be an issue? Thanks in advance & for helping out... Quote Link to comment Share on other sites More sharing options...
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