User (Legacy) Posted December 20, 2006 Report Share Posted December 20, 2006 We have the application running in the production site and it's backed up with SAN storage. Whenever there is any problem, the DR (disaster recovery) site will be turned on and the whole system will be mirrored to the DR servers. And the production server will be off. When we test the DR system several months ago, it works fine with the charts. However, we test again last week, all the charts becomes 'Invalid license'... How can we cater this kind of system setup to make sure the charts are working fine in the DR site? Link to comment Share on other sites More sharing options...
Software FX Posted December 22, 2006 Report Share Posted December 22, 2006 Are you generating images or .NET Client (active) content. If you are generating .NET, it looks like you may have different versions for the server and client pieces, make sure both servers are updated. For this type of specific questions you should have a better results by contacting Software FX support directly. -- Francisco Padron www.chartfx.com Link to comment Share on other sites More sharing options...
User (Legacy) Posted January 2, 2007 Author Report Share Posted January 2, 2007 It works in the production environment but failed after the whole system mirrored to the DR environment. So, it doesn't seem like related to the version issue. BTW, does ChartFX support system mirror? Or is there anyway to re-register the license key? I've sent email to the supoort already but no reply at all... Thanks, Viki "Software FX" <noreply@softwarefx.com> wrote in message news:SSk4eojJHHA.3828@webserver3.softwarefx.com... > Are you generating images or .NET Client (active) content. If you are > generating .NET, it looks like you may have different versions for the > server and client pieces, make sure both servers are updated. > > For this type of specific questions you should have a better results by > contacting Software FX support directly. > > -- > Francisco Padron > www.chartfx.com > "Viki" <viki.chak@wealthcraft.com> wrote in message news:<hV04W5BJHHA.252@webserver3.softwarefx.com>... > We have the application running in the production site and it's backed up > with SAN storage. Whenever there is any problem, the DR (disaster > recovery) > site will be turned on and the whole system will be mirrored to the DR > servers. And the production server will be off. > > When we test the DR system several months ago, it works fine with the > charts. However, we test again last week, all the charts becomes 'Invalid > license'... How can we cater this kind of system setup to make sure the > charts are working fine in the DR site? > > Link to comment Share on other sites More sharing options...
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