sudidela Posted September 6, 2008 Report Share Posted September 6, 2008 Hi, We are using chartFx 7.0 version in our windows application. When we go on zooming the plot, at some point of time series is plotted beyond the chart plotting area. I am attaching the sample application where in you can see the issue regarding this. Thanks Regards sudidela Quote Link to comment Share on other sites More sharing options...
Frank Posted September 8, 2008 Report Share Posted September 8, 2008 I am unable to reproduce the problem using the latest HotFix. Either I am not doing the sequence right, in which case I would need more instructions and what to do to reproduce the problem, or you are using an older version and the problem has been corrected. You are using the latest service pack (7.0.2893) so it is most likely it is the former. To make sure please contact Software FX support to obtain the latest Hotfix. Quote Link to comment Share on other sites More sharing options...
sudidela Posted September 10, 2008 Author Report Share Posted September 10, 2008 Hi Frank, The ChartFx version what we are using is same as that of Latest service pack hot fix of chartFx. The only change is in Server components(Flash Generator and Silverlight Server dlls) which we are not at all using. I am attaching the video clip which shows the problem regarding "series plotting beyond the chart boundaries". Please unzip the file "ZoomIssue.zip" to get ZoomIssue.avi You can reproduce the problem by looking in the video clipping. Thanks Sudidela Quote Link to comment Share on other sites More sharing options...
sudidela Posted September 13, 2008 Author Report Share Posted September 13, 2008 Could you able to reproduce the problem regarding "series plotting beyond the chart boundaries" from the video what i have sent. In the sample application what i have sent regarding this problem, if you try to zoom the peaks of the series, you can find out the problem. Thank you Quote Link to comment Share on other sites More sharing options...
Frank Posted September 13, 2008 Report Share Posted September 13, 2008 I was able to reproduce the problem. thank you for providing us with that video. We have determined this to be a bug and it has been logged as such. We will make our best effort to fix it in the next service pack. Because of the nature of this issue: 1) It does not cause an exception 2) It only happens in very extreme conditions (after zooming in many times to a very small range) It has not been deemed a critical issue, if your particular situation makes it critical, please contact Software FX support directly. Quote Link to comment Share on other sites More sharing options...
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