Jump to content
Software FX Community

Chart not displayed


sachinj
 Share

Recommended Posts

Hi,

 I am using chartFX 7.0 and I am seeing problem when sometiemes the chart is not displayed. Instead of the chart and "X" mark is displayed as if it couldn't retrive the chart image. When I looked in the html source code, I see the following image tag :

<img id="_ctl1" src="/chartfx70/pss/ChartFX.aspx?id=0-090411190&type=png&mime=image%2fpng"  WIDTH="888" HEIGHT="300"  usemap="#_ctl1Map" border="0"/>

When I restart my computer the chart seems to be working file and the correct image tag is displayed:

<img id="_ctl1" src="/chartfx70/temp/CFV0904_01505108BA1.png"  WIDTH="888" HEIGHT="300"  usemap="#_ctl1Map" border="0"/>

 I have had this problem a few times and everytime I need to restart the machine.

 Does anyone know why the incorrect image tag is generated and how to prevent that from happening.

 Thanks.

Sachin

post-5166-13922406335765_thumb.jpg

Link to comment
Share on other sites

<img id="_ctl1" src="/chartfx70/pss/ChartFX.aspx?id=0-090411190&type=png&mime=image%2fpng"  WIDTH="888" HEIGHT="300"  usemap="#_ctl1Map" border="0"/>

 Is the right output.

It seems you got some error from PSS. Check your event log for errors from PSS.

Also check the following KB articles:

Q7622021. Troubleshooting the PSS Service URL: http://support.softwarefx.com/ShowArticle.aspx?Type=KB&Product=CfxNet70&Source=http://support.softwarefx.com/kb/762/2/021.htm?_r=1

Q7621004. The Chart FX PSS Service in a nutshell URL: http://support.softwarefx.com/Article.aspx?KBID=7621004&Product=CfxNet70&Embed=0&_r=1

 

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

 Share

×
×
  • Create New...