User (Legacy) Posted May 4, 2006 Report Share Posted May 4, 2006 I am not able to get an interactive chart to display on my development installation (self contained with IIS installed locally). My client is IE v6.0, and I have enabled all security settings related to ActiveX controls and plug-ins. The following files are in the ...\download directory: ChartFX.ComIEClient.Annotation.cab ChartFX.ComIEClient.Core.cab ChartFX.Internet.Annotation.dll ChartFX.Internet.Base.dll ChartFX.Internet.Client.dll ChartFX.MainClient.dll I have installed the 6.2 Service Pack Any suggestions? Link to comment Share on other sites More sharing options...
Software FX Posted May 5, 2006 Report Share Posted May 5, 2006 1) What kind of error do you get ? 2) Did you check the .NET permissions in the client for the appropriate zone ? 3) Are you generating ActiveX or .NET client ? 4) Please do a view source on your page and post a copy of the <object> tag section that references Chart FX. -- Francisco Padron www.chartfx.com Link to comment Share on other sites More sharing options...
User (Legacy) Posted October 30, 2006 Author Report Share Posted October 30, 2006 Software FX support: Reading your newsgroup and I see that there are two threads that have this problem and both have yet to be resolved. I am also having this problem. as for the <object> data....here it is <object id="Chart1" classid="/chartfx62/download/ChartFX.MainClient.DLL#SoftwareFX.ChartFX.Inter net.MainClient" WIDTH="600px" HEIGHT="450px" > <PARAM NAME="DataCookieId" VALUE="feyir455raapca45ldiklnvd"> <PARAM NAME="DataPath" VALUE="/chartfx62/temp/CFT1030_0255400DEFF.chw"> <PARAM NAME="AssemblyTarget" VALUE="ChartFX.Internet.Client, Version=6.2.2411.26938, Culture=neutral, PublicKeyToken=a1878e2052c08dce" > <PARAM NAME="ClassTarget" VALUE="SoftwareFX.ChartFX.Internet.Client.Chart" > </object> As for the machines that have this problem...both are XP, it is a web based application, acting in Interactive mode. If the user switches to Image mode....the image will display. As for taking the DataPath and adding it to the end of the url....I get the open/save as dialog box. I have updated the .dlls on the server to the latest and greatest. Any help would be appreciated and any questions/comments from SoftwareFX team will be responded to as to resolve this issue for me and many others. Thanks, Mike "SoftwareFX Support" <noreply@softwarefx.com> wrote in message news:PRLA1nFcGHA.1536@webserver3.softwarefx.com... > 1) What kind of error do you get ? > > 2) Did you check the .NET permissions in the client for the appropriate zone > ? > > 3) Are you generating ActiveX or .NET client ? > > 4) Please do a view source on your page and post a copy of the <object> tag > section that references Chart FX. > > -- > Francisco Padron > www.chartfx.com > > Link to comment Share on other sites More sharing options...
Software FX Posted November 1, 2006 Report Share Posted November 1, 2006 1) What can of icon do you get in place of where the chart should be ? 2) Like you did with the DataPath do with /chartfx62/download/ChartFX.MainClient.DLL, if everything is fine you should get a "Save As" dialog. 3) What are your .NET Security Settings for the zone in which the page you are hitting is ? Make sure you check the right version of the framework. By default IE will use the latest version of the framework installed in your computer but this can be changed via IE's config. 4) Please review our KB, there are a few articles there that talk about troubleshooting the Client Component. Francisco Padron Software FX Support Link to comment Share on other sites More sharing options...
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