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Can't Create Interactive Chart


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I am not able to get an interactive chart to display on my development

installation (self contained with IIS installed locally). My client is IE

v6.0, and I have enabled all security settings related to ActiveX controls

and plug-ins. The following files are in the ...\download directory:

ChartFX.ComIEClient.Annotation.cab

ChartFX.ComIEClient.Core.cab

ChartFX.Internet.Annotation.dll

ChartFX.Internet.Base.dll

ChartFX.Internet.Client.dll

ChartFX.MainClient.dll

I have installed the 6.2 Service Pack

Any suggestions?

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1) What kind of error do you get ?

2) Did you check the .NET permissions in the client for the appropriate zone

?

3) Are you generating ActiveX or .NET client ?

4) Please do a view source on your page and post a copy of the <object> tag

section that references Chart FX.

--

Francisco Padron

www.chartfx.com

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  • 5 months later...

Software FX support:

Reading your newsgroup and I see that there are two threads that have this

problem and both have yet to be resolved. I am also having this problem.

as for the <object> data....here it is

<object id="Chart1"

classid="/chartfx62/download/ChartFX.MainClient.DLL#SoftwareFX.ChartFX.Inter

net.MainClient" WIDTH="600px" HEIGHT="450px" >

<PARAM NAME="DataCookieId" VALUE="feyir455raapca45ldiklnvd">

<PARAM NAME="DataPath" VALUE="/chartfx62/temp/CFT1030_0255400DEFF.chw">

<PARAM NAME="AssemblyTarget" VALUE="ChartFX.Internet.Client,

Version=6.2.2411.26938, Culture=neutral, PublicKeyToken=a1878e2052c08dce" >

<PARAM NAME="ClassTarget" VALUE="SoftwareFX.ChartFX.Internet.Client.Chart" >

</object>

As for the machines that have this problem...both are XP, it is a web based

application, acting in Interactive mode. If the user switches to Image

mode....the image will display. As for taking the DataPath and adding it to

the end of the url....I get the open/save as dialog box. I have updated the

.dlls on the server to the latest and greatest.

Any help would be appreciated and any questions/comments from SoftwareFX

team will be responded to as to resolve this issue for me and many others.

Thanks,

Mike

"SoftwareFX Support" <noreply@softwarefx.com> wrote in message

news:PRLA1nFcGHA.1536@webserver3.softwarefx.com...

> 1) What kind of error do you get ?

>

> 2) Did you check the .NET permissions in the client for the appropriate

zone

> ?

>

> 3) Are you generating ActiveX or .NET client ?

>

> 4) Please do a view source on your page and post a copy of the <object>

tag

> section that references Chart FX.

>

> --

> Francisco Padron

> www.chartfx.com

>

>

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1) What can of icon do you get in place of where the chart should be ?

2) Like you did with the DataPath do with

/chartfx62/download/ChartFX.MainClient.DLL, if everything is fine you should

get a "Save As" dialog.

3) What are your .NET Security Settings for the zone in which the page you

are hitting is ? Make sure you check the right version of the framework. By

default IE will use the latest version of the framework installed in your

computer but this can be changed via IE's config.

4) Please review our KB, there are a few articles there that talk about

troubleshooting the Client Component.

Francisco Padron

Software FX Support

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