Chart Loading times.. HELP!

[User (Legacy)]

Hi guys,

We've been experiencing an issue that it seems other have before, but we 

cannot fix the issues using any documentation we've seen so far.

Whenever a user opens a new instance of IE and browses to a page with a 

chart on it (using the .net control), the chart takes about 20-25 seconds to 

load (as an empty box - attached) - and then its switches to the normal 

"Downloading Chart" (as attached) before finally displaying the chart. This 

long load time only occurs the first time the users open the browser, for 

any subsequent pages with charts on them the charts download 

instantaneously.

We've been trawling through these newsgroups and the KB and have tried the 

following to fix the issue, but to no avail:

1. We've included the chartFX.config in the root web application and are 

linking to it from the aspx pages (Article Q7121000)

2. We're using the MainClient

3. Full Trust has been given the assemblies and to the intranet zone.

4. We've tried the Application both in and out of isolation mode

5. We've added the <MachineKey>false</MachineKey> to the 

ChartFX.Internet.Config file, and made the change in the registry on the 

server

An example of the output from ChartFX is below:

<object id="chrtMap" 

classid="/chartfx62/download/ChartFX.MainClient.DLL#SoftwareFX.ChartFX.Internet.MainClient" 

WIDTH="430px" HEIGHT="330px" >

<PARAM NAME="DataCookieId" VALUE="p3zatumef4kjn2552fytwfvc">

<PARAM NAME="DataPath" VALUE="/chartfx62/temp/CFT1107_02031126F94.chw">

<PARAM NAME="AssemblyTarget" VALUE="ChartFX.Internet.Client, 

Version=6.2.2095.21051, Culture=neutral, PublicKeyToken=a1878e2052c08dce" >

<PARAM NAME="ClassTarget" VALUE="SoftwareFX.ChartFX.Internet.Client.Chart" >

Does anyone have any further ideas to help solve this issue?

Thanks in advance,

Grey