User (Legacy) Posted October 19, 2005 Report Share Posted October 19, 2005 I'm trying to install ChartFX for .NET 6.2 on Windows 2003 x64 but failed to install. When launching the installer it will hang eating CPU time, but even after an hour does not appear. Is there any workaround, or fix available? The hardware is a dual Opteron machine with Windows 2003 x64 version installed. ASP.NET runs fine on the machine but I cannot install ChartFX. Regards, Marius CONSTANTIN Link to comment Share on other sites More sharing options...
Software FX Posted October 20, 2005 Report Share Posted October 20, 2005 Dear Marius, We are unable to reproduce the problem with the machines we have, none of them is a dual Opteron like yours. Please send us installfx.log located in your temporary files folder (usually C:\Documents and Settings\<user name>\Local Settings\Temp, this may help us determine the cause of the problem. -- Francisco Padron www.chartfx.com Link to comment Share on other sites More sharing options...
User (Legacy) Posted October 21, 2005 Author Report Share Posted October 21, 2005 Attached you will find the InstallFX.log. However, I do not know how relevant it is since, I tried installed using two kits, one that is a little bit older (using the old UI, wizard based, windows standard) and using the newer one (the one which display "Preparing Setup files" and the clock). I tried renaming the log file to get a more accurate log, but: - The later kit hangs in first step (Preparing files and the clock that spins), and does not generate any log, but eats CPU time. Actually it does not hang as the clock spins, but it does not continue, and after 30mins of CPU time I killed it using task manager. - The old kit hangs when validating serial number, but does not eat CPU time. And when I tried this morning did not generate any log. If there anything that I can do to give more detailed info feel free to ask. Regards, Marius Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.