User (Legacy) Posted October 17, 2005 Report Share Posted October 17, 2005 I am having a problem with clients using my charts who do not have the .Net framework installed on there WinXP machines. They are never prompted to download the client side ActiveX COM when they first visit the site and all charts are rendered as static pictures rather then dynamic charts. I am using ChartFX for .NET 6.2. Am I correct in assuming that the Client side ActiveX used by ChartFX.NET is \ChartFX62\Download\ChartFX.Internet.Client.dll? This file is definitely available to anonymous browsers. I have the HtmlTag set to "auto" (I do want some backwards compatibility). What also do I need to do to set this up correctly? As a side note, when I was at a clients office trying to sort this problem out, I thought I could go to the SofrwareFX.com website and load a sample chart, which would load the client side ActiveX and presumably solve the problem, however I spent over 1/2 hr looking for a sample chart on your website without any luck. Your 'slideshow' and 'gallery' for example appear to be all static images. Please post a URL to a sample chart running of SofrwareFX.com domain, which can use for debugging client installations. Also, while I'm in the mood for complaining about usability, the online support tool 'Search KB' is the most fundamentally useless search tool I have ever seen. If you search for say 'ActiveX' you return 110 results, of which virtually none mention the search term directly, with most matching to the same knowledge base article appearing in the 'Related Articles' section of the page. I complained about this well over a year ago and I am disappointed that nothing has been done to resolve this obvious problem. That said, keep up the good work, Stephen Link to comment Share on other sites More sharing options...
Software FX Posted October 18, 2005 Report Share Posted October 18, 2005 ChartFX.Internet.Client.dll is the .NET Client dll. This dll requires the .NET framework. If you want to generate a non.NET Client (Standard COM ActiveX) you need to get this piece which is part of Chart FX Internet 6.2, a newer addition to the Chart FX product line. You can obtain the ActiveX client from Software FX at no charge, they will also provide you with instructions on how to integrated. -- Francisco Padron www.chartfx.com Link to comment Share on other sites More sharing options...
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