Jump to content
Software FX Community

Failed to download chart. ProtocolError - ProxyAuthenticationRequired(407)


Recommended Posts

I'm writing from Caracas - Venezuela, i'm working as a IS Consultant in a Petroleum Company.
We are receiving the following error when trying to use the ChartFX 6.2  .NET control display within 
the web browser:Failed to download ChartProtocolError - ProxyAuthenticationRequired(407)
We are using the full version of the product. Since 1 month ago, we experienced some 
"Missing license tag" errors (some clients uses framework 2.0) and we installed 
Chart FX for .NET 6.2 Service Pack. Problem solved, but now we are experienced the mentioned error. 
We think that the cause of this is our Proxy Firewall configuration.

We need to know what components or dll the software is trying to download, so we can do it manually

 into the clients pc's.

 If anyone can respond right away that would be greatly appreciated.Thanks!

  • Like 1
Link to comment
Share on other sites

  • 11 months later...

 I have run into a similiar issue; message display by client browser "Failed to download chart ProtocalError - ProxyAuthenticationRequired (407)".  I utilized your provided information which worked successfully in IE 7x. 

The issue was found when checking the site with FireFox 3.0.3, the chart begin to download then completely disappears.  The chart displays correctly in FireFox without the above information added.

Not sure which browser is being used by client; but the above information with break FireFox and fix IE...

 Any insight to this issue would be greatly appreciated

Link to comment
Share on other sites

  • 1 month later...

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Create New...