AsifKhan Posted May 10, 2007 Report Share Posted May 10, 2007 I am receiving this error when I try to minipulate the series arrangement on the chart (Bring to Front or Back). the chart is rendered in .NET mode. the generated error is pasted below:- See the end of this message for details on invoking just-in-time (JIT) debugging instead of this dialog box. ************** Exception Text ************** System.Security.SecurityException: Request for the permission of type 'System.Security.Permissions.SecurityPermission, mscorlib, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089' failed. at System.Security.CodeAccessSecurityEngine.Check(Object demand, StackCrawlMark& stackMark, Boolean isPermSet) at System.Security.CodeAccessPermission.Demand() at System.Drawing.Graphics.FromHwnd(IntPtr hwnd) at ChartFX.NetIEClient.Internal.GraphicsEx.FromScreen() at ChartFX.NetIEClient.LabelAwareCollection.UpdateText(Int32 index, String text) at ChartFX.NetIEClient.SeriesAttributesCollection.RemoveAt(Int32 index) at ChartFX.NetIEClient.Internal.RequiresAmbientCollection.Remove(Object item) at ChartFX.NetIEClient.SeriesAttributesCollection.Remove(SeriesAttributes item) at ChartFX.NetIEClient.SeriesAttributes.BringToFront() at ChartFX.NetIEClient.al.a(Object A_0, CommandsEventArgs A_1, Boolean& A_2) at ChartFX.NetIEClient.f.a(Object A_0, CommandsEventArgs A_1) at ChartFX.NetIEClient.CommandCollection.a(Int32 A_0, Int32 A_1, IUIObject A_2) at ChartFX.NetIEClient.CommandCollection.a(Object A_0, Int32 A_1, ICommand A_2, Boolean A_3, IUIObject A_4) at ChartFX.NetIEClient.c.a(EventArgs A_0) at System.Windows.Forms.MenuItem.MenuItemData.Execute() at System.Windows.Forms.Command.Invoke() at System.Windows.Forms.Control.WmCommand(Message& m) at System.Windows.Forms.Control.WndProc(Message& m) at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m) at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m) at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam) The action that failed was: Demand The type of the first permission that failed was: System.Security.Permissions.SecurityPermission The Zone of the assembly that failed was: Intranet ************** Loaded Assemblies ************** mscorlib Assembly Version: 2.0.0.0 Win32 Version: 2.0.50727.42 (RTM.050727-4200) CodeBase: file:///C:/WINDOWS/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll ---------------------------------------- System Assembly Version: 2.0.0.0 Win32 Version: 2.0.50727.42 (RTM.050727-4200) CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll ---------------------------------------- ChartFX.NetIEClient Assembly Version: 7.0.2664.18534 Win32 Version: n/a CodeBase: http://lon-sql-01/chartfx70/download/ChartFX.NetIEClient.dll ---------------------------------------- System.Windows.Forms Assembly Version: 2.0.0.0 Win32 Version: 2.0.50727.42 (RTM.050727-4200) CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll ---------------------------------------- ChartFX.NetIEClient.Base Assembly Version: 7.0.2664.18353 Win32 Version: n/a CodeBase: http://lon-sql-01/chartfx70/download/ChartFX.NetIEClient.Base.DLL ---------------------------------------- System.Drawing Assembly Version: 2.0.0.0 Win32 Version: 2.0.50727.42 (RTM.050727-4200) CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll ---------------------------------------- Accessibility Assembly Version: 2.0.0.0 Win32 Version: 2.0.50727.42 (RTM.050727-4200) CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Accessibility/2.0.0.0__b03f5f7f11d50a3a/Accessibility.dll ---------------------------------------- ChartFX.NetIEClient.Adornments Assembly Version: 7.0.2664.18381 Win32 Version: n/a CodeBase: http://lon-sql-01/chartfx70/download/ChartFX.NetIEClient.Adornments.DLL ---------------------------------------- Microsoft.mshtml Assembly Version: 7.0.3300.0 Win32 Version: 7.0.3300.0 CodeBase: file:///C:/WINDOWS/assembly/GAC/Microsoft.mshtml/7.0.3300.0__b03f5f7f11d50a3a/Microsoft.mshtml.dll ---------------------------------------- System.Configuration Assembly Version: 2.0.0.0 Win32 Version: 2.0.50727.42 (RTM.050727-4200) CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll ---------------------------------------- System.Xml Assembly Version: 2.0.0.0 Win32 Version: 2.0.50727.42 (RTM.050727-4200) CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll ---------------------------------------- System.Data Assembly Version: 2.0.0.0 Win32 Version: 2.0.50727.42 (RTM.050727-4200) CodeBase: file:///C:/WINDOWS/assembly/GAC_32/System.Data/2.0.0.0__b77a5c561934e089/System.Data.dll ---------------------------------------- ************** JIT Debugging ************** To enable just-in-time (JIT) debugging, the .config file for this application or computer (machine.config) must have the jitDebugging value set in the system.windows.forms section. The application must also be compiled with debugging enabled. For example: <configuration> <system.windows.forms jitDebugging="true" /> </configuration> When JIT debugging is enabled, any unhandled exception will be sent to the JIT debugger registered on the computer rather than be handled by this dialog box. Link to comment Share on other sites More sharing options...
Frank Posted May 11, 2007 Report Share Posted May 11, 2007 This is a bug. I was able to reproduce and we have fixed it in our internal build. The fix will be included in the next Service Pack. You can obtain an early release (Hot Fix) by contacting Software FX Support. Note: HotFixes are not as rigorously tested as Service Packs, we recommend waiting for the service pack unless the problem is a "show stopper". Link to comment Share on other sites More sharing options...
AsifKhan Posted May 18, 2007 Author Report Share Posted May 18, 2007 I sent an email to Chart FX support deparment requesting a hotfix. No one replied.. I need this to be sorted out ASAP. Thanks and Regards Link to comment Share on other sites More sharing options...
Frank Posted May 18, 2007 Report Share Posted May 18, 2007 Sorry, I can't help with that. How long ago did you contacted them? They normally get back to you within 24-48 hours. Link to comment Share on other sites More sharing options...
AsifKhan Posted May 23, 2007 Author Report Share Posted May 23, 2007 It has been more than a week now and I have written to them multiple times. I think this reflects a poor standard of customer support. we have purchased a product for thousands of dollars and the support staff is constantly ignoring our emails(although we have reported a genuine issue). This is a high priority issue for us and we need this to be resolved asap. Please advise! Link to comment Share on other sites More sharing options...
TomasT Posted May 23, 2007 Report Share Posted May 23, 2007 Asif, By looking through our support system, I found a ticket you created on May 18th. We replied to that case that same day with instructions on how to obtain and apply the hotfix. Unfortunately, I believe your spam filter may be blocking the automated emails sent by our Support System. I will send you a direct email just now with the link to the ticet page. To avoid any delays in the future, please make sure that all emails from softwarex.com are allowed. Thanks. Link to comment Share on other sites More sharing options...
rohancragg Posted May 23, 2007 Report Share Posted May 23, 2007 I can vouch that I reported this same issue and SoftwareFX support responded within 5 hours, and emailed me the hotfix. The support email system provides an immediate automated reply. If you don't receive that within a few minutes then you should suspect that the email has been lost somewhere. Anyone not receiving a timely response should maybe also try phoning support. Hope this helps. Link to comment Share on other sites More sharing options...
Frank Posted May 23, 2007 Report Share Posted May 23, 2007 AsifKhan: You may want to check your spam filter next time before making these kind of comment. Link to comment Share on other sites More sharing options...
rohancragg Posted May 24, 2007 Report Share Posted May 24, 2007 For the benefit of others, I can also now confirm that the hotfix supplied by Support has resolved this issue for us. To get this hotfix you should email Support directly and quote this forum thread. Link to comment Share on other sites More sharing options...
AsifKhan Posted May 29, 2007 Author Report Share Posted May 29, 2007 Thanks thomas, I have downloaded the hotfix. Unfortunately, the issue still remains at my end. for some reason, this functionality (send to back/front) works only on one of the machines on my network. although I have same setup on other machines but still the security exception is raised each time i try to change series arrangement. About the automated replies, I did not receive any responses in my junk mail. this could be because of spam filtering at the mail server. I just needed the issue to be resolved at high priority and my intention wasn't to offend anyone. Thanks and Regards, Asif. Link to comment Share on other sites More sharing options...
Frank Posted May 29, 2007 Report Share Posted May 29, 2007 > although I have same setup on other machines but still the security exception is raised each time i try to change series arrangement. Something is different between these machines. Make sure the hotfix is actually being downloaded to these machines. You can use gacutil to verify the version of your downloaded Chart FX dlls. Link to comment Share on other sites More sharing options...
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