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Re: Zoom in


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Hello,

This was for somebody else who was getting this problem with out printing. When printing it is normal if the printout does not match the screen completely since the dimensions of the screen and of printer paper are not the same. If you still have the stripped down sample I will be happy to take a look at it.

IMPORTANT NOTE:

In an effort to provide the most advanced solutions in conjunction with

the most comprehensive technical support structure, Software FX will

implement a Paid-Support Program beginning January 1, 2001 for all

existing and future Software FX application users. The specific details

of the Paid-Support Program will be released in an upcoming broadcast

e-mail, as well as on our website. Please be aware that the online

technical support web site at http://support.softwarefx.com will continue

to be available without charge.

Justin Trask

Software FX

Please reply to: cfxie@softwarefx.com

-----Original Message-----

From: Bill Pfeifer [mailto:billp@pacifier.com]

Posted At: Monday, November 27, 2000 5:09 PM

Posted To: General

Conversation: Zoom in

Subject: Re: Zoom in

Hi, Justin,

I wonder if that's the same problem we exchanged emails on

in June. In my application, the zoomed-in area shows OK on

the screen, but occasionally the printed copy is of a

different area. Eventually, Tony Schneider took it over.

I sent him a stripped-down copy of my application that showed

the problem, but never heard back. I finally just gave up.

It's an in-house application, and I just told the users to

always check Print Preview before printing. If the problem

occurs, it will show up on the Preview. It's a pain but I

had to move on.

I just installed the latest service pack

(Cfx4032.ocx is version 4.0.19.0, dated 10/20/2000)

The problem's still there.

Bill Pfeifer

"Justin Trask" <JustinT@softwarefx.com> wrote in message

news:lXV2oQLWAHA.3396@sfxserver.softwarefx.com...

Hello,

We have fixed some problems due to zooming in previous service packs.

Please verify that you are using the latest service pack. We have been

able to reproduce in the past problems associated to the graph lines

going outside of the plot area but we have never experienced a problem

where points were missing or zooming on a different area. If you are

experiencing this problem and you are using the latest update of ChartFX

then please send us a sample project that allows us to reproduce the

problem.

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