RE: Zoom in

[Software FX]

Hello,

We have fixed some problems due to zooming in previous service packs.  Please verify that you are using the latest service pack.  We have been able to reproduce in the past problems associated to the graph lines going outside of the plot area but we have never experienced a problem where points were missing or zooming on a different area.  If you are experiencing this problem and you are using the latest update of ChartFX then please send us a sample project that allows us to reproduce the problem.

IMPORTANT NOTE:

In an effort to provide the most advanced solutions in conjunction with

the most comprehensive technical support structure, Software FX will

implement a Paid-Support Program beginning January 1, 2001 for all

existing and future Software FX application users. The specific details

of the Paid-Support Program will be released in an upcoming broadcast

e-mail, as well as on our website.  Please be aware that the online 

technical support web site at http://support.softwarefx.com will continue

to be available without charge.

Justin Trask

Software FX

Please reply to: cfxie@softwarefx.com

-----Original Message-----

From: James Liao [mailto:james.liao@kla-tencor.com]

Posted At: Thursday, November 23, 2000 3:14 AM

Posted To: General

Conversation: Zoom in 

Subject: Zoom in 

Hi!

My user reprot that when they use the zoom effect to zoom in an area on a

chart; the new chart does not show exactly the area you selected, it may

shift and does not show all the points you selected. Sometime some data

point does not show up, sometime data point was shown on the left edge or

right edge.

This seems a ChartFX problem and will you fix it in the future.

Regards,

James Liao