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Re: Monochrome charts


User (Legacy)
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Might try checking for the proper adapter driver.

http://www.diamondmm.com/default.asp?menu=support&sub_menu=Legacy_S3_Graphic_Chips&product=Trio64VPlus_765

Steve

Serge S. Spiridonoff <sss@corbina.net> wrote in message news:8ZPGq64FAHA.1416@sfxserver.softwarefx.com...

> Hi!

>

> One of the users of our application has a very strange problem with charts.

>

> Our application is able to save charts as jpeg files (with pagination). This

> is achieved by calling Paint method with the bitmap device context

> (CreateCompatibleBitmap / CreateCompatibleDC) and CPAINT_BKGND|CPAINT_PRINT

> flags. Then the bitmap is converted to jpeg format.

>

> The problem is that all jpeg files produced on that user's PC are

> monochrome. This happens only on that single PC, other PCs do not have such

> problem.

>

> We don't know whether it is a problem with the user's PC configuration, a

> bug in our application or the Chart FX's bug. We are in process of

> investigation of this problem.

> Unfortunatelly no developer tools (like debugger) exist or may be installed

> on that user's PC.

>

> Could somebody suggest anything please? This is quite urgent.

>

> The user's PC configuration (as reported by the user):

>

> O/S NT Workstation 4 build 1381

> RAM 64MB

> Swap file size 310184KB

> USER memory available 90%

> GDI memory available 90%

> Default printer Network printer - HP5M

> Display Adapter type s3 compatible display adapter

> Driver Info Microsoft. Version Nos. 4.00, 4.0.0

> Adapter Info Chip Type: S3 765

> DAC Type: S3

> Memory Size: 1MB

> Adapter String: Phoenix

>

> Thanks in advance

> Serge

>

>

>

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