User (Legacy) Posted September 6, 2000 Report Share Posted September 6, 2000 Might try checking for the proper adapter driver. http://www.diamondmm.com/default.asp?menu=support&sub_menu=Legacy_S3_Graphic_Chips&product=Trio64VPlus_765 Steve Serge S. Spiridonoff <sss@corbina.net> wrote in message news:8ZPGq64FAHA.1416@sfxserver.softwarefx.com... > Hi! > > One of the users of our application has a very strange problem with charts. > > Our application is able to save charts as jpeg files (with pagination). This > is achieved by calling Paint method with the bitmap device context > (CreateCompatibleBitmap / CreateCompatibleDC) and CPAINT_BKGND|CPAINT_PRINT > flags. Then the bitmap is converted to jpeg format. > > The problem is that all jpeg files produced on that user's PC are > monochrome. This happens only on that single PC, other PCs do not have such > problem. > > We don't know whether it is a problem with the user's PC configuration, a > bug in our application or the Chart FX's bug. We are in process of > investigation of this problem. > Unfortunatelly no developer tools (like debugger) exist or may be installed > on that user's PC. > > Could somebody suggest anything please? This is quite urgent. > > The user's PC configuration (as reported by the user): > > O/S NT Workstation 4 build 1381 > RAM 64MB > Swap file size 310184KB > USER memory available 90% > GDI memory available 90% > Default printer Network printer - HP5M > Display Adapter type s3 compatible display adapter > Driver Info Microsoft. Version Nos. 4.00, 4.0.0 > Adapter Info Chip Type: S3 765 > DAC Type: S3 > Memory Size: 1MB > Adapter String: Phoenix > > Thanks in advance > Serge > > > Link to comment Share on other sites More sharing options...
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