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Can't download the lastest service pack

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I can't download the lastest service pack from SoftwareFX web site. I just

see the error message that I list below after I click the lastest service

pack button on http://support.softwarefx.com/chartfx/

Error Message:

Microsoft OLE DB Provider for ODBC Drivers error '80040e4d'

[Microsoft][ODBC SQL Server Driver][sql Server]Unable to connect. The

maximum number of '12' configured user connections are already connected.

System Administrator can configure to a higher value with sp_configure.

/scripts/DownloadUpdate.asp, line 26

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