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Check for the following line in CfxSrv.ini (Config folder of Chart FX)

{43D76143-2985-11D2-8A28-00AA00BD091C}=/Download/Cfx5OleIE.cab#version=1,0,6

,0

If this line is not there the installation wasn't complete, make sure you

are an administrator when you run the installation.

Also check that the CAB file Cfx5OleIE.cab is in the Download directory.

--

FP

Software FX, Inc.

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The items you suggested I look at were ok.  I downloaded the latest Service

Pack and installed it. I also updated the CfxSrv.ini file to reflect the

latest versions. This fixed the problem.

Thanks

"SoftwareFX Support" <support@softwarefx.com> wrote in message

news:jFYkR#uxCHA.1376@webserver1.softwarefx.com...

> Check for the following line in CfxSrv.ini (Config folder of Chart FX)

>

>

{43D76143-2985-11D2-8A28-00AA00BD091C}=/Download/Cfx5OleIE.cab#version=1,0,6

> ,0

>

> If this line is not there the installation wasn't complete, make sure you

> are an administrator when you run the installation.

>

> Also check that the CAB file Cfx5OleIE.cab is in the Download directory.

>

> --

> FP

> Software FX, Inc.

>

>

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