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Downloading Client ActiveX Control


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I've recently installed a service pack which upgraded our client actvex

control to version 5.5.3.0, and I have a couple of concerns. I expected

that the CfxSvr.ini file would automatically be changed to match the current

client control version, but I had to do this manually. Will I have to

change this manually for all future upgrades? And second, after the upgrade

on a test client machine, the graph would not display properly until we

rebooted the machine. Is this normal behavoir or is there some setting I

missed? Thanks.

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None of these situations are normal so they should not repeat in the future.

We have seen IE show a message saying that a reboot is required sometimes

when other instances of the browser have the same control open but we have

not found a way to reproduce it consistently. The non-modification of the

INI has only been reported a handful of times and we are still trying to

find out why the service pack may fail to update this file.

--

Regards

JC

Software FX Support

"Tom Grube" <tgrube@relware.com> wrote in message

news:ImOzIYE1BHA.2108@webserver1.softwarefx.com...

> I've recently installed a service pack which upgraded our client actvex

> control to version 5.5.3.0, and I have a couple of concerns. I expected

> that the CfxSvr.ini file would automatically be changed to match the

current

> client control version, but I had to do this manually. Will I have to

> change this manually for all future upgrades? And second, after the

upgrade

> on a test client machine, the graph would not display properly until we

> rebooted the machine. Is this normal behavoir or is there some setting I

> missed? Thanks.

>

>

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