User (Legacy) Posted September 26, 2001 Report Share Posted September 26, 2001 I am using the following code to display a scatter chart. Set chart = Server.CreateObject("ChartFX.WebServer") chart.Gallery = SCATTER '-- scatter chart chart.Chart3D = False ... Fill data Response.Write Chart.GetHtmlTag("80%","80%","Auto","Chart1","CustomerSat|QuadrantChart|" & g_lSurveyID & g_lChartID & "|Version1") This is on a server where the latest service pack was installed. On IE 5.0 the chart displays as a 3D true and as a bar chart. This is happening on two different computers where the older client version of chart fx was installed. But on a different machine, where the newer version of chart fx client is installed it is not happening. I have two questions: 1. Is there any way that I can force a download of the latest activex component to the client machine? 2. Is this a known issue with the scatter displaying as bar chart, and is there any way I can control that? Link to comment Share on other sites More sharing options...
Software FX Posted October 2, 2001 Report Share Posted October 2, 2001 This is typically the result of a) Your client components in the download folder where not updated. Check if the files at \Program Files\CfxIE4\Download are newer than the ones in the physical directory pointed to by the Download virtual folder The CfxSrv.ini (\Program Files\CfxIE4\Config) was not updated to reflect the new version of the client components. This is what force browsers to download new components if needed. After modifying this file you may need to execute a page with the following code Chart.LoadDefault 1 Or you can stop and restart the IIS Admin Service and its dependent services. -- Regards, JC "Tulsi Dharmarajan" <tulsid@customersat.com> wrote in message news:oWSPRItRBHA.1276@webserver1.softwarefx.com... > I am using the following code to display a scatter chart. > > Set chart = Server.CreateObject("ChartFX.WebServer") > chart.Gallery = SCATTER '-- scatter chart > chart.Chart3D = False > > ... Fill data > > Response.Write > Chart.GetHtmlTag("80%","80%","Auto","Chart1","CustomerSat|QuadrantChart|" & > g_lSurveyID & g_lChartID & "|Version1") > > > This is on a server where the latest service pack was installed. > > On IE 5.0 the chart displays as a 3D true and as a bar chart. This is > happening on two different computers where the older client version of chart > fx was installed. > But on a different machine, where the newer version of chart fx client is > installed it is not happening. > > I have two questions: > 1. Is there any way that I can force a download of the latest activex > component to the client machine? > 2. Is this a known issue with the scatter displaying as bar chart, and is > there any way I can control that? > > Link to comment Share on other sites More sharing options...
User (Legacy) Posted October 3, 2001 Author Report Share Posted October 3, 2001 Thanks for responding. I have tried everything you suggest and still have problems. The server is running the latest service pack (downloaded sometime last week). This is what the CfxSrv.ini files says: Relative=/cfxtemp Absolute=C:\InetPub\WWWRoot\cfxtemp License=/license/CfxIE.lic Codebase=/download/CfxIEAx.cab#Version=4,5,15,2 PluginVersion=4,5,15,2 PluginSPage=/download/NpCfxIE.htm DownloadStatus=0 How do I modify the CfxSrv.ini file?? I have also tried deleting the Software FX files from Program Files\Common Files and that did force a reinstall of the component. And tried what you suggested below.. But still I get bar charts instead of scatter charts. "SoftwareFX Support" <support@softwarefx.com> wrote in message news:BjCgLy1SBHA.2216@webserver1.softwarefx.com... > This is typically the result of > > a) Your client components in the download folder where not updated. Check if > the files at \Program Files\CfxIE4\Download are newer than the ones in the > physical directory pointed to by the Download virtual folder > > The CfxSrv.ini (\Program Files\CfxIE4\Config) was not updated to reflect > the new version of the client components. This is what force browsers to > download new components if needed. After modifying this file you may need to > execute a page with the following code > > Chart.LoadDefault 1 > > Or you can stop and restart the IIS Admin Service and its dependent > services. > > -- > Regards, > > JC > "Tulsi Dharmarajan" <tulsid@customersat.com> wrote in message > news:oWSPRItRBHA.1276@webserver1.softwarefx.com... > > I am using the following code to display a scatter chart. > > > > Set chart = Server.CreateObject("ChartFX.WebServer") > > chart.Gallery = SCATTER '-- scatter chart > > chart.Chart3D = False > > > > ... Fill data > > > > Response.Write > > Chart.GetHtmlTag("80%","80%","Auto","Chart1","CustomerSat|QuadrantChart|" > & > > g_lSurveyID & g_lChartID & "|Version1") > > > > > > This is on a server where the latest service pack was installed. > > > > On IE 5.0 the chart displays as a 3D true and as a bar chart. This is > > happening on two different computers where the older client version of > chart > > fx was installed. > > But on a different machine, where the newer version of chart fx client is > > installed it is not happening. > > > > I have two questions: > > 1. Is there any way that I can force a download of the latest activex > > component to the client machine? > > 2. Is this a known issue with the scatter displaying as bar chart, and is > > there any way I can control that? > > > > > > Link to comment Share on other sites More sharing options...
User (Legacy) Posted October 3, 2001 Author Report Share Posted October 3, 2001 Ignore previous email. FInally figured it out: If chart.LegendBox = TRUE is included in a scatter chart, then for some reason it displays as a bar chart on IE 6.0 "Tulsi Dharmarajan" <tulsid@customersat.com> wrote in message news:VZ8bCH8SBHA.1444@webserver1.softwarefx.com... > Thanks for responding. > > I have tried everything you suggest and still have problems. > > The server is running the latest service pack (downloaded sometime last > week). This is what the CfxSrv.ini files says: > Relative=/cfxtemp > Absolute=C:\InetPub\WWWRoot\cfxtemp > License=/license/CfxIE.lic > Codebase=/download/CfxIEAx.cab#Version=4,5,15,2 > PluginVersion=4,5,15,2 > PluginSPage=/download/NpCfxIE.htm > DownloadStatus=0 > > How do I modify the CfxSrv.ini file?? > > I have also tried deleting the Software FX files from Program Files\Common > Files and that did force a reinstall of the component. > > And tried what you suggested below.. > > But still I get bar charts instead of scatter charts. > > > > "SoftwareFX Support" <support@softwarefx.com> wrote in message > news:BjCgLy1SBHA.2216@webserver1.softwarefx.com... > > This is typically the result of > > > > a) Your client components in the download folder where not updated. Check > if > > the files at \Program Files\CfxIE4\Download are newer than the ones in the > > physical directory pointed to by the Download virtual folder > > > > The CfxSrv.ini (\Program Files\CfxIE4\Config) was not updated to > reflect > > the new version of the client components. This is what force browsers to > > download new components if needed. After modifying this file you may need > to > > execute a page with the following code > > > > Chart.LoadDefault 1 > > > > Or you can stop and restart the IIS Admin Service and its dependent > > services. > > > > -- > > Regards, > > > > JC > > "Tulsi Dharmarajan" <tulsid@customersat.com> wrote in message > > news:oWSPRItRBHA.1276@webserver1.softwarefx.com... > > > I am using the following code to display a scatter chart. > > > > > > Set chart = Server.CreateObject("ChartFX.WebServer") > > > chart.Gallery = SCATTER '-- scatter chart > > > chart.Chart3D = False > > > > > > ... Fill data > > > > > > Response.Write > > > > Chart.GetHtmlTag("80%","80%","Auto","Chart1","CustomerSat|QuadrantChart|" > > & > > > g_lSurveyID & g_lChartID & "|Version1") > > > > > > > > > This is on a server where the latest service pack was installed. > > > > > > On IE 5.0 the chart displays as a 3D true and as a bar chart. This is > > > happening on two different computers where the older client version of > > chart > > > fx was installed. > > > But on a different machine, where the newer version of chart fx client > is > > > installed it is not happening. > > > > > > I have two questions: > > > 1. Is there any way that I can force a download of the latest activex > > > component to the client machine? > > > 2. Is this a known issue with the scatter displaying as bar chart, and > is > > > there any way I can control that? > > > > > > > > > > > > Link to comment Share on other sites More sharing options...
Software FX Posted October 3, 2001 Report Share Posted October 3, 2001 If you downloaded the latest service pack, the version on your CfxSrv.ini should be 5,5,1,0 for both CodeBase and PluginVersion. Please note that after modifying the INI you will need to stop-restart or execute chart.LoadDefault 1 -- Regards, JC "Tulsi Dharmarajan" <tulsid@customersat.com> wrote in message news:XpR60hCTBHA.1444@webserver1.softwarefx.com... > Ignore previous email. > FInally figured it out: If chart.LegendBox = TRUE is included in a scatter > chart, then for some reason it displays as a bar chart on IE 6.0 > > > "Tulsi Dharmarajan" <tulsid@customersat.com> wrote in message > news:VZ8bCH8SBHA.1444@webserver1.softwarefx.com... > > Thanks for responding. > > > > I have tried everything you suggest and still have problems. > > > > The server is running the latest service pack (downloaded sometime last > > week). This is what the CfxSrv.ini files says: > > Relative=/cfxtemp > > Absolute=C:\InetPub\WWWRoot\cfxtemp > > License=/license/CfxIE.lic > > Codebase=/download/CfxIEAx.cab#Version=4,5,15,2 > > PluginVersion=4,5,15,2 > > PluginSPage=/download/NpCfxIE.htm > > DownloadStatus=0 > > > > How do I modify the CfxSrv.ini file?? > > > > I have also tried deleting the Software FX files from Program Files\Common > > Files and that did force a reinstall of the component. > > > > And tried what you suggested below.. > > > > But still I get bar charts instead of scatter charts. > > > > > > > > "SoftwareFX Support" <support@softwarefx.com> wrote in message > > news:BjCgLy1SBHA.2216@webserver1.softwarefx.com... > > > This is typically the result of > > > > > > a) Your client components in the download folder where not updated. > Check > > if > > > the files at \Program Files\CfxIE4\Download are newer than the ones in > the > > > physical directory pointed to by the Download virtual folder > > > > > > The CfxSrv.ini (\Program Files\CfxIE4\Config) was not updated to > > reflect > > > the new version of the client components. This is what force browsers to > > > download new components if needed. After modifying this file you may > need > > to > > > execute a page with the following code > > > > > > Chart.LoadDefault 1 > > > > > > Or you can stop and restart the IIS Admin Service and its dependent > > > services. > > > > > > -- > > > Regards, > > > > > > JC > > > "Tulsi Dharmarajan" <tulsid@customersat.com> wrote in message > > > news:oWSPRItRBHA.1276@webserver1.softwarefx.com... > > > > I am using the following code to display a scatter chart. > > > > > > > > Set chart = Server.CreateObject("ChartFX.WebServer") > > > > chart.Gallery = SCATTER '-- scatter chart > > > > chart.Chart3D = False > > > > > > > > ... Fill data > > > > > > > > Response.Write > > > > > > Chart.GetHtmlTag("80%","80%","Auto","Chart1","CustomerSat|QuadrantChart|" > > > & > > > > g_lSurveyID & g_lChartID & "|Version1") > > > > > > > > > > > > This is on a server where the latest service pack was installed. > > > > > > > > On IE 5.0 the chart displays as a 3D true and as a bar chart. This is > > > > happening on two different computers where the older client version of > > > chart > > > > fx was installed. > > > > But on a different machine, where the newer version of chart fx client > > is > > > > installed it is not happening. > > > > > > > > I have two questions: > > > > 1. Is there any way that I can force a download of the latest activex > > > > component to the client machine? > > > > 2. Is this a known issue with the scatter displaying as bar chart, and > > is > > > > there any way I can control that? > > > > > > > > > > > > > > > > > > > > Link to comment Share on other sites More sharing options...
User (Legacy) Posted October 30, 2001 Author Report Share Posted October 30, 2001 We did try this.. but it still looks like bar charts are displayed instead of Scatter charts.. "SoftwareFX Support" <support@softwarefx.com> wrote in message news:KcVXPUFTBHA.2216@webserver1.softwarefx.com... > If you downloaded the latest service pack, the version on your CfxSrv.ini > should be 5,5,1,0 for both CodeBase and PluginVersion. Please note that > after modifying the INI you will need to stop-restart or execute > chart.LoadDefault 1 > > -- > Regards, > > JC > "Tulsi Dharmarajan" <tulsid@customersat.com> wrote in message > news:XpR60hCTBHA.1444@webserver1.softwarefx.com... > > Ignore previous email. > > FInally figured it out: If chart.LegendBox = TRUE is included in a scatter > > chart, then for some reason it displays as a bar chart on IE 6.0 > > > > > > "Tulsi Dharmarajan" <tulsid@customersat.com> wrote in message > > news:VZ8bCH8SBHA.1444@webserver1.softwarefx.com... > > > Thanks for responding. > > > > > > I have tried everything you suggest and still have problems. > > > > > > The server is running the latest service pack (downloaded sometime last > > > week). This is what the CfxSrv.ini files says: > > > Relative=/cfxtemp > > > Absolute=C:\InetPub\WWWRoot\cfxtemp > > > License=/license/CfxIE.lic > > > Codebase=/download/CfxIEAx.cab#Version=4,5,15,2 > > > PluginVersion=4,5,15,2 > > > PluginSPage=/download/NpCfxIE.htm > > > DownloadStatus=0 > > > > > > How do I modify the CfxSrv.ini file?? > > > > > > I have also tried deleting the Software FX files from Program > Files\Common > > > Files and that did force a reinstall of the component. > > > > > > And tried what you suggested below.. > > > > > > But still I get bar charts instead of scatter charts. > > > > > > > > > > > > "SoftwareFX Support" <support@softwarefx.com> wrote in message > > > news:BjCgLy1SBHA.2216@webserver1.softwarefx.com... > > > > This is typically the result of > > > > > > > > a) Your client components in the download folder where not updated. > > Check > > > if > > > > the files at \Program Files\CfxIE4\Download are newer than the ones in > > the > > > > physical directory pointed to by the Download virtual folder > > > > > > > > The CfxSrv.ini (\Program Files\CfxIE4\Config) was not updated to > > > reflect > > > > the new version of the client components. This is what force browsers > to > > > > download new components if needed. After modifying this file you may > > need > > > to > > > > execute a page with the following code > > > > > > > > Chart.LoadDefault 1 > > > > > > > > Or you can stop and restart the IIS Admin Service and its dependent > > > > services. > > > > > > > > -- > > > > Regards, > > > > > > > > JC > > > > "Tulsi Dharmarajan" <tulsid@customersat.com> wrote in message > > > > news:oWSPRItRBHA.1276@webserver1.softwarefx.com... > > > > > I am using the following code to display a scatter chart. > > > > > > > > > > Set chart = Server.CreateObject("ChartFX.WebServer") > > > > > chart.Gallery = SCATTER '-- scatter chart > > > > > chart.Chart3D = False > > > > > > > > > > ... Fill data > > > > > > > > > > Response.Write > > > > > > > > > Chart.GetHtmlTag("80%","80%","Auto","Chart1","CustomerSat|QuadrantChart|" > > > > & > > > > > g_lSurveyID & g_lChartID & "|Version1") > > > > > > > > > > > > > > > This is on a server where the latest service pack was installed. > > > > > > > > > > On IE 5.0 the chart displays as a 3D true and as a bar chart. This > is > > > > > happening on two different computers where the older client version > of > > > > chart > > > > > fx was installed. > > > > > But on a different machine, where the newer version of chart fx > client > > > is > > > > > installed it is not happening. > > > > > > > > > > I have two questions: > > > > > 1. Is there any way that I can force a download of the latest > activex > > > > > component to the client machine? > > > > > 2. Is this a known issue with the scatter displaying as bar chart, > and > > > is > > > > > there any way I can control that? > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > Link to comment Share on other sites More sharing options...
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