User (Legacy) Posted July 13, 2001 Report Share Posted July 13, 2001 I'm using ChartFX 2000. In my development env. I have a single processor web server. I'm using the ChartFX to generate images for my charts. In my development environment, I have no problems and everything works fine. I'm attempting to deliver a web site to my client's server which is a littl older than my development server but is a 4 processor server. If I call GetHtmlTag with "Auto" it works, but if I call it with "Image" then I get the error error 'ASP 0115' Unexpected error <the file name> A trappable error occurred in an external object. The script cannot continue running. I'm attempting to track this down, but haven't found anything different between my development and productions servers that I would think could cause this. I have reinstalled the server component and that didn't make a difference. btw, the install didn't ask for the extra CPU license codes when I installed on the production server. Is there anything I'm supposed to do with them? Link to comment Share on other sites More sharing options...
User (Legacy) Posted September 27, 2001 Author Report Share Posted September 27, 2001 Greetings! I had a similar problem as Zack, with that same error - ASP 0115 - popping up. I was able to view graphs when using the Client-side Active X control, but when I tried to get ChartFX to create an image, I got that error. I'm using ChartFX IE 2000. Justin Trask, one of the ChartFX support folks, was able to get me back up & running - here's what we did: --------------------------- I put the comcat.ini file (attached) in the ChartFX/Config directory. I also went back to the ChartFX website to make sure I had the latest service pack. I believe I had CfxIESrv.dll version 4.5.14. When I'd tried to apply the service pack the week before it had upgraded the rest of the dlls but not that one, so I figured maybe I didn't need the latest. I'm not sure what was different, but today it installed CfxIESrv.dll version 5.5.1. In between, I had installed SP2 for Internet Explorer 5.5 - I'm not sure if that could have made the difference. That got a simple test asp file working. Then, to get my pages to work, I had to remember not to run InterDev in debug mode, because the debug headers it appends to the page output were messing up the image. --------------------------- I just thought I'd post this up, in case it helps anyone else! Joe "Zack Moore" <ormico@netscape.net> wrote in message news:llPJN2yr8GA.1696@webserver1.softwarefx.com... > I'm using ChartFX 2000. > > In my development env. I have a single processor web server. I'm using > the ChartFX to generate images for my charts. In my development > environment, I have no problems and everything works fine. > > I'm attempting to deliver a web site to my client's server which is a > littl older than my development server but is a 4 processor server. If I > call GetHtmlTag with "Auto" it works, but if I call it with "Image" then > I get the error > > error 'ASP 0115' > Unexpected error > <the file name> > A trappable error occurred in an external object. The script cannot > continue running. > > I'm attempting to track this down, but haven't found anything different > between my development and productions servers that I would think could > cause this. I have reinstalled the server component and that didn't make > a difference. > > btw, the install didn't ask for the extra CPU license codes when I > installed on the production server. Is there anything I'm supposed to do > with them? > > > > Link to comment Share on other sites More sharing options...
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