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Server Service Pack installation

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When trying to install the "Server Service Pack" I get the following

error message:

Error Installing Chart FX IE Server [80004005]

Also, if I un-check and then check the "Server Components" and the

"Other" checkboxes, and then try the install, the process sometimes

completes without an error message but nothing appears to have been

updated. For example, my version number for the CfxIESrv.dll is still instead of the update.

Any suggestions ? Thank you.

Jim Miller

Pacific Northwest National Lab

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