RE: (random) "no image display" under Netscape

[Software FX]

Are the images generated with a gif extension ? We have found what we think is a bug in Netscape where they fail to show images with a PNG extension (even after setting different mime types to the png extension on the server).

A workaround that works for us 100% of the time is to generate the PNG files with a gif extension. ChartFX IE 2000 and the latest ChartFX IE 3.5 service pack will do this by default.

Regards, 

Juan Cegarra 

Software FX, Inc. 

http://support.softwarefx.com 

-----Original Message----- 

From: Christophe [ mailto:christophe.galibert@sanofi.com] 

Posted At: Thursday, March 09, 2000 8:15 AM 

Posted To: Server 

Conversation: (random) "no image display" under Netscape 

Subject: (random) "no image display" under Netscape 

Some users with Netscape (4.61 or prior) report random "non image display" 

when 

accessing a chart (PNG format). 

However, the missing image is generated on the server (IIS 4). 

We can not reload the chart, as this action generate another image, which 

may also 

not be displayed. 

No such problem has been encountered with Internet Explorer 

Is this a known problem with Netscape ? Is there a turnaround ? 

Thanks, 

   Christophe.