User (Legacy) Posted June 22, 2006 Report Share Posted June 22, 2006 I am trying to setup some test charts using ChartFX Internet. For some reason if I set GetHtmlTag to Image/PNG then my graph works, if I use ActiveX then I download the control but it does it just sits at Downloading Chart/Please Wait. I can interact with the control, but if I open the Data Editor the values don't match what the query returns. It is like there is no communication between the client and server. Has anyone else had this happen? I don't remember this coming up when I used the trial version on an old windows 2000 server. Charts served off IIS 6.0 on Windows 2003 server SP1 Link to comment Share on other sites More sharing options...
User (Legacy) Posted June 22, 2006 Author Report Share Posted June 22, 2006 I am trying to setup some test charts using ChartFX Internet. For some reason if I set GetHtmlTag to Image/PNG then my graph works, if I use ActiveX then I download the control but it does it just sits at Downloading Chart/Please Wait. I can interact with the control, but if I open the Data Editor the values don't match what the query returns. It is like there is no communication between the client and server. Has anyone else had this happen? I don't remember this coming up when I used the trial version on an old windows 2000 server. Charts served off IIS 6.0 on Windows 2003 server SP1 Link to comment Share on other sites More sharing options...
User (Legacy) Posted June 22, 2006 Author Report Share Posted June 22, 2006 Does anyone know what the support email is supposed to be? The email address cfxint62@softwarefx.com in the Chart FX Internet API Reference is getting kicked back with a does not exist. Link to comment Share on other sites More sharing options...
User (Legacy) Posted June 22, 2006 Author Report Share Posted June 22, 2006 Does anyone know what the support email is supposed to be? The email address cfxint62@softwarefx.com in the Chart FX Internet API Reference is getting kicked back with a does not exist. Link to comment Share on other sites More sharing options...
Software FX Posted June 22, 2006 Report Share Posted June 22, 2006 Send it to support at software fx dot com. -- Francisco Padron www.chartfx.com Link to comment Share on other sites More sharing options...
Software FX Posted June 22, 2006 Report Share Posted June 22, 2006 Send it to support at software fx dot com. -- Francisco Padron www.chartfx.com Link to comment Share on other sites More sharing options...
User (Legacy) Posted June 26, 2006 Author Report Share Posted June 26, 2006 Problem is resolved. If anyone is curious the fix from SoftwareFX was as follows: Thank you for contacting SoftwareFX Support. Due to the "lock down" nature of Windows 2003, IIS is configured to not serve any unknown file types. As a consequence, IIS6 returns 404 - File Not Found for some of the file extensions we use with our component. You will need to add .chw and .lic extensions to the list of mime types manually. If not, IIS will not serve any files with those extensions. Steps: - Internet Information Service Manager - Right click "Default Web Site" and select properties - HTTP Headers page - Click on the "MIME Types" button - Click new - Set the extension to .chw and the mime type to "application/octet-stream" OK ... Also add: extension: .lic, type = text/plain Hope this helps. Let me know what you find. Link to comment Share on other sites More sharing options...
User (Legacy) Posted June 26, 2006 Author Report Share Posted June 26, 2006 Problem is resolved. If anyone is curious the fix from SoftwareFX was as follows: Thank you for contacting SoftwareFX Support. Due to the "lock down" nature of Windows 2003, IIS is configured to not serve any unknown file types. As a consequence, IIS6 returns 404 - File Not Found for some of the file extensions we use with our component. You will need to add .chw and .lic extensions to the list of mime types manually. If not, IIS will not serve any files with those extensions. Steps: - Internet Information Service Manager - Right click "Default Web Site" and select properties - HTTP Headers page - Click on the "MIME Types" button - Click new - Set the extension to .chw and the mime type to "application/octet-stream" OK ... Also add: extension: .lic, type = text/plain Hope this helps. Let me know what you find. Link to comment Share on other sites More sharing options...
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