Jump to content
Software FX Community

Windows install does "nothing" ?


User (Legacy)

Recommended Posts

It may be that a problem related to the JVM.  The installer will use your 

JVM, and in some cases there are incompatibilities. Can you please let me

know which JVM are you running so we can try to reproduce the environment

and fix the problem?

Also, please try this installer which includes its own JVM:

http://216.25.95.171/Trial/CfxJava/windows/VM/cfxjavatrial.exe

GA

Software FX

"Glen" <humptybump@yahoo.com> wrote in message

news:$IdcE3IuFHA.1212@webserver3.softwarefx.com...

>I downloaded the trial version "cfxjavatrial.exe" and when I run the exe,

>InstallAnywhwere, unpacks but then nothing happens.

>

> Any clues where to look for the problem ?

>

> - Glen.

>

Link to comment
Share on other sites

Thanks. The install with the JVM worked perfectly (with one exception). When 

I go to teh "Start ..." menu and launch "Chart FX for Java Designer", I get

the error; "Designer license found for non designer app". In the Designer,

the chart is a gray box with the message; "Invalid License (InvalueRsa).

Please contact SoftwareFX Support".

- Glen.

"SoftwareFX Support" <noreply> wrote in message

news:hg%23fc1SuFHA.348@webserver3.softwarefx.com...

> It may be that a problem related to the JVM. The installer will use your

> JVM, and in some cases there are incompatibilities. Can you please let me

> know which JVM are you running so we can try to reproduce the environment

> and fix the problem?

>

> Also, please try this installer which includes its own JVM:

> http://216.25.95.171/Trial/CfxJava/windows/VM/cfxjavatrial.exe

>

> GA

> Software FX

Link to comment
Share on other sites

In reading other postings, it was suggested there could be a JVM conflict. I 

attempted to uninstall ChartFX-Java so I could install it relative to my

Tomcat server. Unfortunately, the uninstaller does not work. It too appears

to suffer from the original problem where attempting to launch, just results

in "nothing happening".

How do I uninstall ChartFX-Java and when having these issues, where are the

errors reported/logged ?

- Glen.

"SoftwareFX Support" <noreply> wrote in message

news:hg%23fc1SuFHA.348@webserver3.softwarefx.com...

> It may be that a problem related to the JVM. The installer will use your

> JVM, and in some cases there are incompatibilities. Can you please let me

> know which JVM are you running so we can try to reproduce the environment

> and fix the problem?

>

> Also, please try this installer which includes its own JVM:

> http://216.25.95.171/Trial/CfxJava/windows/VM/cfxjavatrial.exe

>

> GA

> Software FX

>

> "Glen" <humptybump@yahoo.com> wrote in message

> news:$IdcE3IuFHA.1212@webserver3.softwarefx.com...

>>I downloaded the trial version "cfxjavatrial.exe" and when I run the exe,

>>InstallAnywhwere, unpacks but then nothing happens.

>>

>> Any clues where to look for the problem ?

>>

>> - Glen.

>>

>

>

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...