User (Legacy) Posted November 16, 2004 Report Share Posted November 16, 2004 I see reference to the knowledge base on the support page, but no link to it! Link to comment Share on other sites More sharing options...
Software FX Posted November 17, 2004 Report Share Posted November 17, 2004 Chart FX for Java Knowledge Base Articles can be accessed from the Support site located at http://support.softwarefx.com/cfxjava/. The links on the Chart FX for Java Resources section on the top of the page gives you access to the Open Issues, Fixed Problems, New Features and Latest Articles, which are all part of the Knowledge Base. GA Software FX "Edward Gemar" <egemar@zilliant.com> wrote in message news:B0wHfXEzEHA.2880@webserver3.softwarefx.com... >I see reference to the knowledge base on the support page, but no link to > it! > > Link to comment Share on other sites More sharing options...
User (Legacy) Posted November 17, 2004 Author Report Share Posted November 17, 2004 It appears that there used to be a real searchable knowledge base. Several of my google searches have pulled up pages from this. i.e. - http://support.softwarefx.com/kb/143/3/032.htm'>http://support.softwarefx.com/kb/143/3/032.htm Unfortunately, it looks like the knowledge base search is broken. http://support.softwarefx.com/kb/ Is there any other way to find these knowledge base articles? Edward "SoftwareFX Support" <noreply@softwarefx.com> wrote in message news:yfXHqFLzEHA.1120@webserver3.softwarefx.com... > Chart FX for Java Knowledge Base Articles can be accessed from the Support > site located at http://support.softwarefx.com/cfxjava/. > > The links on the Chart FX for Java Resources section on the top of the page > gives you access to the Open Issues, Fixed Problems, New Features and Latest > Articles, which are all part of the Knowledge Base. > > GA > Software FX > > > > "Edward Gemar" <egemar@zilliant.com> wrote in message > news:B0wHfXEzEHA.2880@webserver3.softwarefx.com... > >I see reference to the knowledge base on the support page, but no link to > > it! > > > > > > Link to comment Share on other sites More sharing options...
Software FX Posted November 17, 2004 Report Share Posted November 17, 2004 It is a searchable Knowledge base when you access from other Chart FX products, i.e. http://support.softwarefx.com/cfxnet/. In the left side navigation bar you have a Search KB. However, this will only work for Internet Explorer, and that's why it hasn't been integrated in the Chart FX for Java support section. We are working on a new version of our support site that will support search for any browser, and that will allow search for Chart FX for Java articles. Regards, GA Software FX "Edward Gemar" <egemar@zilliant.com> wrote in message news:U6qLLeLzEHA.1120@webserver3.softwarefx.com... > It appears that there used to be a real searchable knowledge base. > Several > of my google searches have pulled up pages from this. > i.e. - http://support.softwarefx.com/kb/143/3/032.htm'>http://support.softwarefx.com/kb/143/3/032.htm > > Unfortunately, it looks like the knowledge base search is broken. > http://support.softwarefx.com/kb/ > > Is there any other way to find these knowledge base articles? > > Edward > > > "SoftwareFX Support" <noreply@softwarefx.com> wrote in message > news:yfXHqFLzEHA.1120@webserver3.softwarefx.com... >> Chart FX for Java Knowledge Base Articles can be accessed from the >> Support >> site located at http://support.softwarefx.com/cfxjava/. >> >> The links on the Chart FX for Java Resources section on the top of the > page >> gives you access to the Open Issues, Fixed Problems, New Features and > Latest >> Articles, which are all part of the Knowledge Base. >> >> GA >> Software FX >> >> >> >> "Edward Gemar" <egemar@zilliant.com> wrote in message >> news:B0wHfXEzEHA.2880@webserver3.softwarefx.com... >> >I see reference to the knowledge base on the support page, but no link >> >to >> > it! >> > >> > >> >> > > Link to comment Share on other sites More sharing options...
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