ChartFX 6.2 with Windows 10 Version 1803

[Hal]

After the update of our PCs with latest version of Windows 10 version 1803 build 17134.1 is impossible to add ChartFX to forms or load forms with it.

We can add ChartFX 6.2 ClientServer Core to the projects, but adding a chart to a forms VB6 crash and close himself without messages.

What can we do?

Here the event log from Windows Event log

Nome registro: Application
Origine:       Application Error
Data:          07/05/2018 10:21:53
ID evento:     1000
Categoria attività:(100)
Livello:       Errore
Parole chiave: Classico
Utente:        N/D
Computer:      DESK******
Descrizione:
Nome dell'applicazione che ha generato l'errore: VB6.EXE, versione: 6.0.97.82, timestamp: 0x403acf6c
Nome del modulo che ha generato l'errore: ChartFX.ClientServer.Core.dll, versione: 6.2.4213.26214, timestamp: 0x4e209618
Codice eccezione: 0xc0000005
Offset errore 0x00093c0c
ID processo che ha generato l'errore: 0x2a14
Ora di avvio dell'applicazione che ha generato l'errore: 0x01d3e5dc68a716d4
Percorso dell'applicazione che ha generato l'errore: C:\Program Files (x86)\Microsoft Visual Studio\VB98\VB6.EXE
Percorso del modulo che ha generato l'errore: C:\Program Files (x86)\Common Files\Software FX Shared\ChartFX.ClientServer.Core.dll
ID segnalazione: 18a09a84-5665-45fb-a0b9-a8389af7b324
Nome completo pacchetto che ha generato l'errore: 
ID applicazione relativo al pacchetto che ha generato l'errore: 
XML evento:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2018-05-07T08:21:53.755152400Z" />
    <EventRecordID>2303</EventRecordID>
    <Channel>Application</Channel>
    <Computer>DESK******</Computer>
    <Security />
  </System>
  <EventData>
    <Data>VB6.EXE</Data>
    <Data>6.0.97.82</Data>
    <Data>403acf6c</Data>
    <Data>ChartFX.ClientServer.Core.dll</Data>
    <Data>6.2.4213.26214</Data>
    <Data>4e209618</Data>
    <Data>c0000005</Data>
    <Data>00093c0c</Data>
    <Data>2a14</Data>
    <Data>01d3e5dc68a716d4</Data>
    <Data>C:\Program Files (x86)\Microsoft Visual Studio\VB98\VB6.EXE</Data>
    <Data>C:\Program Files (x86)\Common Files\Software FX Shared\ChartFX.ClientServer.Core.dll</Data>
    <Data>18a09a84-5665-45fb-a0b9-a8389af7b324</Data>
    <Data>
    </Data>
    <Data>
    </Data>
  </EventData>
</Event>

 

Edited May 7, 2018 by Hal
added version and build of W10

[JuanC]

Please try downloading the most recent hotfix for ChartFX Client Server 6.2 (as of this post the most recent public build is 6.2.6134) and try again.

If the problem persists, please send us the source of the smallest sample application that replicates the issue.

Regards,

JuanC

[Hal]

Where can I find version 6.2.6134 ?

In http://support.softwarefx.com/Chart_FX_Client_Server_62 I can find the older 6.2.4258.29516 (but in the download page is 6.2.4239.28146)

Edited June 18, 2018 by Hal

[sih]

After updating windows 10 1803, Chart Fx Can not be used.

Adding Chart Fx to VB6.0 form will turn off VB6.0.

If you roll back to the previous update, it will be fine, but you will not be able to update it any longer and you will need a workaround. Please answer!

[Hal]

Any news?

I need a solution because I'm updating a software

[IGSFX]

The service pack with the latest build of Chart FX Client Server 6.2, version 6.2.6747.25690 from date 6/22/2018, is available. Please be aware that a valid Studio FX Support subscription is required in order to download the latest service packs.

IGSFX