patelajk Posted June 11, 2009 Report Share Posted June 11, 2009 Hi I have a full version of Chart FX, we are about to move our site to another server. How do we go about transferring the licence from the old server to the new one. Is it just a matter of installing on the new one or is there more involved? Thanks Quote Link to comment Share on other sites More sharing options...
rocioZ Posted June 11, 2009 Report Share Posted June 11, 2009 You should completely uninstall Chart FX from your old server, and then, install Chart FX in your new server. Quote Link to comment Share on other sites More sharing options...
patelajk Posted June 12, 2009 Author Report Share Posted June 12, 2009 do i need to uninstall it..... i was just going to wipe the whole server.. does uninstalling the software send information back to chart fx opening it up to be installed on another server. Quote Link to comment Share on other sites More sharing options...
rocioZ Posted June 12, 2009 Report Share Posted June 12, 2009 Please note that using the same serial number on several machines would not be possible because Chart FX is licensed on a per-machine basis. When Chart FX is installed on a machine, the license keeps record of machine-specific information (such as machine name, IP, server MAC address, and others). Just make sure that Chart FX is completely removed from your old server, and you should be able to install Chart FX in your new server without any problem. Quote Link to comment Share on other sites More sharing options...
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