carl

I went ahead and uninstalled and installed the version you suggested above. However, I still got the same error. After some investigation I noticed the following web.config in the directory: ChartFX62\Temp <?xml version="1.0" encoding="UTF-8"?> <configuration> <system.webServer> <staticContent> <remove fileExtension=".chw" /> </staticContent> </system.webServer> </configuration> I guess at some point during troubleshooting and testing this web.config must have been created while changing MIME Types in IIS. When I removed this web.config file from the ChartFX62\Temp charting started working! In any case, thanks for your help!

We are trying to get ChartFX62 working on a Win2008 server but are getting the following error. Failed to download Chart ProtocolError - NotFound (404) We have reviewed the following articles below that seem similar to the older Win2003 server issues. We have created the ChartFX62 application in IIS 7.0 and set read/write permissions to the ChartFX62 folder to IIS_WPG, IUser_MachineName and Network service. We added .lic and .chw as new MIME types for the ChartFX62 application. Please let us know what we should try next. Thanks! ---------------------------------- There are some known issues regarding ChartFX for .NET and Windows 2003 Server; below, please find some articles that refer to that topic: http://support.softwarefx.com/ShowArticle.aspx?Type=KB&Product=CfxNet62&Source=http://support.softwarefx.com/kb/612/2/055.htm http://support.softwarefx.com/ShowArticle.aspx?Type=KB&Product=CfxNet62&Source=http://support.softwarefx.com/kb/143/1/059.htm http://support.softwarefx.com/ShowArticle.aspx?Type=KB&Product=CfxNet62&Source=http://support.softwarefx.com/kb/143/2/058.htm Due to the "lock down" nature of Windows 2003, IIS is configured to not serve any unknown file types; as a consequence, IIS may return 404 - File Not Found for some of the file extensions we use with our component, or a broken image. You will need to add the MIME types for your application. The last two articles talk about ChartFX Internet 5.5 but they also apply to ChartFX for .NET. ----------------------------------