[Cursor remain unchange, cannot drill down on some computer.]

Hi,

I got a chart builded by chartFX for vs 2005. When I mouseover a point inside the chart, my mouse cursor should be change to 'hand' type and allow me to drill down.

My Problem is some computers are work fine, but some cannot work. Can tell me what would this problem be? Setting Problem?

Thanks

Best Regards,

David 

[Chart Cannot Display in Windows 7 OS]

Hi,

Now I found out it is not compatibility problem, it actually due to Internet Explorer was unable to download/install the ChartFX ActiveX component.

I found a article said like below:

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Internet Explorer shows a picture with a red X in place of the chart

Description:

Internet Explorer was unable to download/install the ChartFX ActiveX component

Resolution:

- Check that a file named CfxIEAx.cab is located in the webserver at either the (WWWRoot\Download) folder for ChartFX IE 2000 users or (C:\Program Files\CfxIE\Download) for ChartFX Internet 5.5 users.

- Check that the NT file permissions on this folder (Download) allows Read access to the user impersonated by IIS (typically IUSR_MachineName)

- Check in your web server configuration that you have a virtual directory called Download pointing to the either (WWWRoot\Download) or (C:\Program Files\CfxIE\Download). If you are hosting multiple web sites please make sure that you create the "Download" virtual directory for each web site that will use ChartFX

- Check that the end user has read and write permissions to C:/Program Files/Common Files/ since this is where ChartFX saves it's client side control.

- Check that the security settings for Internet Explorer allow install or prompt access to signed ActiveX controls.

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I had try to check as what the article said, everything was fullfilled, but my chart still show a red X and the component not installed in client pc. Please help me on this ASAP. Thanks.

[Chart Cannot Display in Windows 7 OS]

 Will it run on Windows 7 if you use XP mode?

 Hi,

How to make it run is XP mode in Windows 7? You mean right click IE then change to XP under compatibility mode? I cannot change it because the compatibility mode was disable.

Thanks,

Regards,

David Choo

[Chart Cannot Display in Windows 7 OS]

Hi rocioZ,

 Thanks for your reply, but my company developed this system long time ago. Could you teach me how to make it workable in windows 7?

 

Thanks,

Regards,

David Choo

[Chart Cannot Display in Windows 7 OS]

Hi,

I'm new for ChartFX. Currently I' m doing a testing on windows 7 but I faced a problem which the chart created by ChartFX 5.5 does not appear. However, the ChartFX for .NET worked fine. Do .NET framework is an issue to concern ? Can anyone suggest me what is the problem, and how to fixed it ?

Thanks.

Regards,

David Choo