windchaserb

Did you ever find an answer to this problem? I'm experiencing it now myself.

Ok... the charts seem to be disappearing after a period of time - not the 2 hours but somewhere around there. Thanks

Maybe I'm not understanding how PSS works then. In my ChartFX.PSS.Service.exe.config file I specify a TempPath of c:\temp which seems to be where the chart files are placed. (see below for the appSettings) Along with that I have the default MemorySlidingTime (10 minutes) which tells me that after 10 minutes PSS will put the charts to disk in that directory - and I have verified that this is occurring. I also specify a DiskSlidingTime of 2 hours so I would expect that the files would be purged after 2 hours; however that is not the case. What am I missing? appSettings> <add key="MemorySlidingTime" value="0:10:0" /> <add key="DiskSlidingTime" value="2:0:0" /> <add key="EventLogLevel" value="Information" /> <add key="TempPath" value="c:\temp" /> <add key="Machine1" value="10.105.220.238"></add> <add key="ThisMachine" value="1"></add> </appSettings> Thanks, Pat

How do I set this to be done in ChartFX 7?

Started ! This Machine: 0 Port: 8082 Location: C:\Program Files\Chart FX 7\PSS\ChartFX.PSS.Service.exe Version: 7.0.2893.25133 License ID: SDWTSW09TSTV.1556 For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. That occurred at 11:12 today when I rebooted the machine. Later I stopped the service PSS service has stopped For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. and then restarted it License Error 00300800 For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Then why does it start up correctly on a reboot? It's only later when we try a restart that it fails

It seems that the pss service cannot be restarted, at least in my environment. Whenever I try to restart it I get a notice that it started and then stopped. I've turned tracing on and see that i'm getting a License Error 00300800. It seems to start up ok after a reboot but not afterwards. Any ideas? Also it doesn' t work when it is running but that's another story.

After installing on our server, I get the following error in the System Event log every time I access the page with my chart. The chart does not display. The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID {BA126AD1-2166-11D1-B1D0-00805FC1270E} to the user NT AUTHORITY\NETWORK SERVICE SID (S-1-5-20). This security permission can be modified using the Component Services administrative tool. Any suggestions?

Regarding clindsay's problems, it turns out that our firm also emplyoys virtual servers in our various development, qa and production environments. What is ChartFx's recommended approach in these cases for installing in a virtual environment. Thanks

Thanks. The serve is a citrix server. We are trying to get a physical server.

We have installed ChartFx 7 onto a development server. I've simply copied over the sample application AdditionalAxes to the web server. When I access the Default.aspx page I get the Invalid License (300800) error on the chart. Where should I be looking to diagnose this as to why the server license isn't working?