fomur

In my first post only one image was uploaded so I am attaching the image that shows actual behavior. Above one what I'd expect to see.

Hi, I am working on formatting multiple panes and have the following problem. I am trying to create multiple panes and each of them has its own title. When I try to increase space between the panes, somehow title separation also increases. I have tried to set Title-Separation property to zero, but it only works when separation property is small enough. I have tried following to reach expected outcome but it didn't work: Pane p2 = new Pane(); p2.Title.Text = "Secondary Pane"; p2.Separation = 50; p2.Title.Separation = 0; I have attached two images containing actual and expected charts. Can you help me out is there any other way to fix pane title close to the pane while space between panes are increased?Thanks,

Hi Rocio, I am using latest versions which I have downloaded last week from your website. That's why I have said never ending story since I had the very same issue with versions that were built 1.5 year ago when we used ChartFX first. I will contact with support team, however, we don't have a priority support package, so I don't know whether getting help is possible from them. BTW i will give exact version numbers at below in case you need them. Thanks for checking. ChartFX --> 7.0.3754.18555 GridFX --> 1.0.3664.21976

Ok, finally i found at least one resolution. PSS is still not working, but at least i have found a way to overcome assembly issue. When I first installed it, I realized that it installs to "Program Files (x86)" directory rather than "Program Files" since it is a 32bit application and 32bit applications default directory is the first one. Thinking that installation for 64bit is not throughly tested and installation process may have static entries to regular "Program Files" I tried to install to Program Files by manually changing the installation directory and it didn't help (which I entered above after that by the way, you can see the installation directory as usual Program Files in above entry). However, when I installed it to default directory again I have seen this message in Event viewer; "Assembly not found C:\Program Files\Chart FX 7\bin\ChartFX.WebForms.Base.dll" Wait a min. I am installing to "C:\Program Files (x86)" directory not to "C:\Program Files". So why does it says that it can't find the assembly in usual program files location? I don't know exactly, but my guess is, as I mentioned above, some static entries in installation process. So what I did? Simple. I just copied ChartFX directry from "C:\Program Files (x86)" into "C:\Program Files" and uninstalled it and installed again and voila! This time error is gone and instead of having error message I have now following output in install.log file; "Installing assembly 'C:\Program Files (x86)\Chart FX 7\PSS\ChartFX.PSS.Service.exe'. Affected parameters are: assemblypath = C:\Program Files (x86)\Chart FX 7\PSS\ChartFX.PSS.Service.exe logfile = C:\Program Files (x86)\Chart FX 7\PSS\ChartFX.PSS.Service.InstallLog Installing service Chart FX 7.0 PSS Service... Service Chart FX 7.0 PSS Service has been successfully installed. Creating EventLog source Chart FX 7.0 PSS Service in log Application... Creating performance counter category Chart FX 7.0 PSS Service. See the contents of the log file for the C:\Program Files (x86)\Chart FX 7\PSS\ChartFX.PSS.Service.exe assembly's progress. The file is located at C:\Program Files (x86)\Chart FX 7\PSS\ChartFX.PSS.Service.InstallLog. Committing assembly 'C:\Program Files (x86)\Chart FX 7\PSS\ChartFX.PSS.Service.exe'. Affected parameters are: assemblypath = C:\Program Files (x86)\Chart FX 7\PSS\ChartFX.PSS.Service.exe logfile = C:\Program Files (x86)\Chart FX 7\PSS\ChartFX.PSS.Service.InstallLog logtoconsole = " Now ChartFX is in services list along with GridFX PSS service (GridFX PSS didn't have this issue and was there already) and now sharing the same problem with it: "The Chart FX 7.0 PSS Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. " and "Timeout (30000 milliseconds) waiting for the Chart FX 7.0 PSS Service service to connect." Same message goes with GridFX. Just replace Chart FX with Grid FX:) Now I will try to figure out why this message comes up. I will keep posting as soon as I find any resolutions.

Hi, My company had stopped chartfx related development almost 1 and half year ago and they are planning to restart now. My manager wanted from me to get the chartfx environment ready since our earlier server we used to use for chartfx has been rebuilt and thus installation is gone. He gave me a virtual dev instance I can install chartfx. I have installed it and the first check i did was whether PSS is working. It was not. I remembered that I have asked questions about it when I was first dealing with chartfx, which yielded no results, and after all of this time, version updates, fixes etc could not help to get over this issue. It seems to be a windows server 2003 64bit environment issue since I have installed development version to my box, which is XP Pro SP3, and it is working fine. When I looked the installation log I saw this message: Installing assembly 'C:\Program Files\Chart FX 7\PSS\ChartFX.PSS.Service.exe'.Affected parameters are: assemblypath = C:\Program Files\Chart FX 7\PSS\ChartFX.PSS.Service.exe logfile = C:\Program Files\Chart FX 7\PSS\ChartFX.PSS.Service.InstallLogAn exception occurred while trying to find the installers in the C:\Program Files\Chart FX 7\PSS\ChartFX.PSS.Service.exe assembly.System.Reflection.ReflectionTypeLoadException: Unable to load one or more of the requested types. Retrieve the LoaderExceptions property for more information.Aborting installation for C:\Program Files\Chart FX 7\PSS\ChartFX.PSS.Service.exe." I have tried to install the assembly manually using InstallUtil.exe in both c:\Windows\Microsoft.Net\Framework and c:\WINDOWS\Microsoft.NET\Framework64, both failed also. I don't know when SoftwareFX "plans" to resolve this issue (in chart FX version N, may be) but definetely I welcome if you have any workarounds. Thanks in advance.

Sorry pal, but not yet. However, another issue that I have reported is still under development so once it is fixed they will probably release either a service pack or hotfix. May be this issue will also be resolved when either of these applied. Hopefully:) Ferhat

I am trying to sort my GridFX table and I found out a property called "SqlSortExpression" under Grid.Sorting. However, I could not be able to find out any API documentation either on the web or help file that comes with GridFX installation. Does anyone how to use this? Thanks.

Is there anyway to export GridFX content to HTML table? I have seen a message that such kind of feature were going to be released approximately two years ago. Does anyone know whether it is released? Thanks.

OK, I found the solution when I design another page which initially does not produce this error and then started to produce it when I added some positioning elements. This problem occurs when you put a chart under a div tag that has a CSS styling element "position:relative". So if you face with same problem try to create a clean page and put your chart under a div tag without any styling. Then add this style="position:relative" to div tag and test it again (preferably with some left or right elements). If you started to see problem then try to clean your original page from position elements using alternative methods.

Hi, I am using latest GridFX version as far as I know with Visual Studio 2008. When I click "Select Layout" option at Smart Tag of it visual studio crashes. Does anyone else experiencing the same issue? If yes, do you know how to solve it? Thanks. Version Details: GridFX Version: 1.0.3316.19583 Visual Studio Version: 9.0.30729.1 SP Event Reproduction Details: Add a GridFX under design mode Use smarttag to create datasource for it Create a SqlDataSource ( mine is using a stored procedure) Once your DataSource is ready click Select Layout Crash! (for me)

Hi, I am trying to update charts and grids from same control. My grid is under an UpdatePanel and Chart is outside of it. I am trying to update chart using SFX callback whereas UpdatePanel can be updated from both inside and outside controls. However, so far I was only be able to update charts and grids with seperated controls. Do you have any suggestions with example code?

Hi, Is anyone know how to use "OnDataSourceChanged" event of GridFX? I have tried it but it warned me like this :"No overload for 'UpdateGrid' matches delegate 'System.EventHandler'". I have tried I have looked around API notes to find out an example yet failed to do so. My sample code is below. Thanks for any help. Code at aspx file: <GridFX:Grid ID="Grid1" runat="server" DataSourceID="AccessDataSource1" Motif="Hotmail" Palette="Hotmail" Width="900px" OnDataSourceChanged="UpdateGrid"> //Details... </GridFX:Grid> Code at aspx.cs file (I have put all the options I have tried so treat each of them as only method that is written): 1) protected void UpdateGrid() { } 2)protected void UpdateGrid(object sender, EventHandler e ) { }

Hi Frank, I have worked on this issue at weekend and when I am reading your reply now it makes more sense. I believe you are right at your point. I discovered that if page is postback then the chart exports works fine. However, if i trigger a callback from an ASP.NET control which updates charts (meanwhile, all the charts are inside an updatepanel) then exported charts reflects only most recent postback changes but not this callback changes. So, why does asp.net callbacks do not effect any change on exports? Or If I enable and use ChartFX AJAX implementation, by using their callback implementation, would it work? Thanks.

Hi, I am working on a export funtionality where I am trying to find all the chartfx objects with iterating the controls under a content page and exporting them as PNG files. Everything was working all fine until I transferred my code to a seperate assembly and added it as a dll to the bin folder of my website after compiling it. Right now, export functionality is still working, however, it does not reflect whatever shown on the page but rather shows default state of the chartfx objects which kills whole purpose of exporting. Any ideas to export these chartfx objects using a seperate assembly without losing the changes that are made to them? Thanks...

Is it possible to select two or more fields under one category under OLAP category selection panel? For example, if there is a Store category and under it if there are fields like "Store City", "Store Country" or "Store State" I am only able to select one of them. Thanks for any help.

Thanks for replies. The reason that I am asking this question is because of the OLAP extension implementation problem (i.e. clicking checkboxes does not working) we are having when Image rendering selected. .NET rendering works flawlessly and that's why I asked this question to learn whether we can use it on other browsers. I have already reported the issue with a sample code and I think I have to wait until that problem is resolved. Thanks again.

Is there any workaround or solution for letting using ChartFX with .NET rendering method on other browsers like Firefox, Chrome or other. Currently it produces an error that .NET rendering method requires IE and .NET 2.0 framework. Any help will be greatly appreciated:). Thanks.

Hi, I am totally new on this OLAP functionality and wondering whether OLAP Extension of ChartFX requires sql server analysis services installed or not. If you can give a brief information I'll appreciate it. Thanks.

Hi Frank, Thanks for your response. I have checked both online service pack installation and standalone service pack and our chartfx installation seems to be using latest files. The only problem is Silverlight client dll component that shows an error however, I believe it is not related with our issue. I have included service pack screenshot inside the attachment that I am sending to show that error as well. For the original issue, I am attaching a zip file that includes a sample page with a master template which you can see the problem. This one is a stripped version of our actual page which I removed everything specific to our project and left only a part that still produces same error to prevent you dealing with unnecessary details. Thanks again. Ferhat

Hi, I am having problems with right click menu of the charts that I have created. When I right click to the charts the menu appears significantly far right from the point that I click. Because of the very same reason, the toolbar button options are appearing in a similar fashion when I click to them as well. I am not encountering this problem when I am not using master pages. However, I am not sure whether the problem is because of using master pages or the styles that I am using at both master and content pages. Any ideas? Thanks... Ferhat

Hi, I am trying to export charts using SVG file format, however, the example code given at the documentation is wrong. Does anyone know how to export a chart using external SVG encoder? Meanwhile you can look the documentation link, http://support.softwarefx.com/OnlineDoc/CfxNet70/PG/html/ChartEXport.htm , as well. The code provided there shows export example using builtin encoders. Thanks in advance.

Hi, Does anyone know how to a create group for a range of map regions on a user request so one can drilldown or zoom to that specific region. For example, if there are 3 different zip regions in 5-digit ungrouped NY map is it possible to group them so user can see all three of them when drilldown to that region. As of now I can only zoom to only one of the these regions at one time using myMap.FindMapRegion("requestedRegion").zoomto() statement. The only thing that I could be able to find out editing SVG files for creating such specific groups manually. However, I need to create these regions dynamically. Any help?

Hi Frank, I have looked event log for application and system level messages. Here are the messages that I have been able to found out so far against "PSS" keyword: Application Messages: Event Type: Warning Event Source: ASP.NET 2.0.50727.0 Event Category: Web Event Event ID: 1308 Date: 12/26/2008 Time: 10:38:23 PM User: N/A Computer: MMSQL1 Description: Event code: 100001 Event message: Error connecting to Grid FX PSS Service. Temporary files will used instead while the service is unavailable. PSS should be started as soon as possible, as attempts to reconnect will significantly impact performance. If you do not wish to use PSS, you can change that setting in Grid.ApplicationSettings at design time or through the web.config directly. Event time: 12/26/2008 10:38:23 PM Event time (UTC): 12/27/2008 3:38:23 AM Event ID: 7bbe9ea1c7604e868db8ca33e1c8153e Event sequence: 4 Event occurrence: 1 Event detail code: 0 Application information: Application domain: /LM/W3SVC/713582805/Root/dashboards_test/dev-1-128748226944003759 Trust level: Full Application Virtual Path: /dashboards_test/dev Application Path: E:\FWD\dashboards_test\dev\ Machine name: MMSQL1 Process information: Process ID: 6608 Process name: w3wp.exe Account name: NT AUTHORITY\NETWORK SERVICE Exception information: Exception type: SocketException Exception message: No connection could be made because the target machine actively refused it 127.0.0.1:8084 Custom event details: For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. System Messages: Event Type: Error Event Source: Service Control Manager Event Category: None Event ID: 7000 Date: 12/22/2008 Time: 3:01:02 PM User: N/A Computer: MMSQL1 Description: The Chart FX 7.0 PSS Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Error Event Source: Service Control Manager Event Category: None Event ID: 7009 Date: 12/22/2008 Time: 3:01:02 PM User: N/A Computer: MMSQL1 Description: Timeout (30000 milliseconds) waiting for the Chart FX 7.0 PSS Service service to connect. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Error Event Source: Service Control Manager Event Category: None Event ID: 7000 Date: 12/19/2008 Time: 9:20:41 PM User: N/A Computer: MMSQL1 Description: The Grid FX 1.0 PSS Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Error Event Source: Service Control Manager Event Category: None Event ID: 7009 Date: 12/19/2008 Time: 9:20:41 PM User: N/A Computer: MMSQL1 Description: Timeout (30000 milliseconds) waiting for the Grid FX 1.0 PSS Service service to connect. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Hi, Our PSS service that is installed on our production server does not start and when we try to initiate starting it we are having this error: "Could not start the ChartFX 7.0 PSS Service service on Local Computer. Error 1053: The service did not respond to the start or control request in a timely fashion." I believe there should not be any installation problems regarding Chartfx since we are able to run our pages that contain ChartFx objects at this server. However, I don't know whether should we configure something special or not for getting this service running. Any help?

Hi, I am trying to use zoomto() method for zooming however it only allows to zoom specific region at the map. Is there any option in map extension like in google maps which allows you to zoom multiple or intermediate levels? Thanks...