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cswannack

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  1. Thank you Ivan for the detailed response to my question. I look forward to implementing this. What I mean by more programmatic control... I have two map gadgets (Registration Activty by State and Call Activity by State) that are used to show staff in the call center what has been 'handled' for the day. Each gadget executs a simple SQL query to get the activity counts by state about every 2 minutes. One issue that I see is that the 5 ranges that are displayed in the legend do not dynamically adjust as the overal range of counts get larger. Initially when I first created the gadget the top value was 50. But now that I am using the gadget in production...the top value is 200+ but the 5 buckets that make up the ranges in the legend do not dynamically readjust to reflect the new range of values, 1 - 200. I have tried adjusting this with the creator tool...but it is still stuck at a top-end value of 50. Another programmatic control feature using powershell and the map gadget I would be able to momentarily turn the interior color of a state to something like 'red'. I have access to the telephony system and all of its KPI data...I can get a value from the telephony system about the number people who are waiting in the queue. The map is a helpful way for staff to visually see a "hot" spot when thresholds are passed. Some examples of more 'programmatic' control. Thanks for asking. ...cordell....
  2. I have a couple of map powergadgets that I created using the PowerGadget Creator program just to get something up and running for use in a call center. However it would be nice now to migrate this to an actual PowerShell script so that I could have more programmatic control over the display of the map. I also wanted to combine several of these map gadgets into a single pane that forward from one gaget to the next as you learned to create in the "Getting Started" Guide. Using the PowerGadget Creator application was a great way to get started but now I need to really start building something with more features. I looked at the internals of the ".pgf" document and found that it was an XML file. So I am assuming that this is sometype of configuration template file that is read into powershell 'behind' the scenes to accomplish it's work along with calling the out-map cmdlet. (Just speculating here.) How would I best accomlplish what I want to do. Thank you. ...cordell...
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