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AngelR

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Everything posted by AngelR

  1. We haven't tested Chart FX for Java 6.2 or Chart FX for Java 6.5 with Java version 8. It might work, but it has not been tested. We will recommend you to upgrade to Chart FX for Java 8.
  2. Please read the following kb article about the JSF tag library documentation in Chart FX for Java 6.5 http://support.softwarefx.com/Chart_FX_for_Java_65/javaServerFaces
  3. We need more information to reproduce this issue. What version of Chart FX are you currently using? Is this a Web Forms or Win forms app? Having a repro-case is the most effective and fastest way to identify the cause of an issue . If you need to report an unexpected behavior, please include a small sample application or snippet and make sure it fulfills the following conditions: - The code must be narrowed down to the simplest reproducible test case. - External references and code not related to Chart FX must be removed. - It has to include only the lines reproducing the issue.
  4. Please contact our sales department (sales at softwarefx.com) to get more inputs about expired subscriptions.
  5. We are sorry for the inconveniences. If this issue appeared after installing/reinstalling the product, please read this kb article on howto troubleshoot server installation issues: http://support.softwarefx.com/Chart_FX_7/article/2501002#!7621036 To discard active client issues, please make sure to set the chart rendering method as an image. If you are using PSS, please read the following kb articles on how to troubleshoot PSS issues: http://support.softwarefx.com/Chart_FX_7/article/2501002#!7622021 http://support.softwarefx.com/Chart_FX_7/article/2501002#!762101
  6. Hi co_lcruz, We have submitted this issue to our development team for analysis. This issue is going to be attended according to the severity of the problem and the priority assigned by our development team. In the case of this being a bug, the timeframe for bug resolutions may vary depending on the severity of the bug and once a fix is released, it is usually made available as part of the next service pack, so feel free to check later Service Packs for the possibility of a fix. Thanks for reporting.
  7. Your incident is being handled from our support team who will provide you with the next steps to troublehoot this issue.
  8. Thank you for contacting us and sorry for the delays in replying you back. Your support incident has been assigned to a senior support engineer and will have a high priority. A repro case will be requested to reproduce your behavior. You can rest assured we will help you to overcome this issue ASAP. Thank you for your patience and feedback, is very valuable to us.
  9. I am really sorry for the delay you have experienced. I am sure it is frustrating. Software FX Support's email software experienced a glitch that caused to lose track of a few of emails until recently. The email backlog still exists so we have been able to work out most of the requests. Happily, we were able to able to track yours and started to troubleshoot your issues. If you have immediate needs, please contact Software FX Tech Support by telephone, and we will do our best to help you overcome your issues in a timely manner.
  10. For an easy way to know current items in a grid: int GridItemsCount; GridItemsCount = Grid1.Items.Count; Make sure to check for this value after the Grid is loaded with data.
  11. Yes, it is supported, but you need to inspect Grid2 Inserting event handler instead of Grid1 Inserting event handler (I am assuming Grid1 is the parent grid and Grid2 is the child grid). To insert the event handler for Grid2 inserting event, add the event handler into the grid markup tag: <GridFX:Grid ID="Grid2" runat="server" DataParameterField="property_id" DataSourceID="AccessDataSource2" OnItemInserting="Grid2_ItemInserting" Width="100%"> Or, you can Edit Sidebar Template at design time: Select the child grid, go to the property window and add a new event handler fo
  12. Can you send us the code behind and your web page Markup? It can help us reproduce your issue. I'll look forward for your answer.
  13. AngelR

    Group Title

    The Hotfix addressing this issue has been released. Remember to remove Grid FX dll's in order to get the latest ones. Let me know how it goes.
  14. I think you are close to get it done. Following is a code sample that will help you. In this case we are passing the item key value to a Business Object class that you can easily use to call your stored procedure. protected void Grid1_ItemDeleting (object sender,GridFX.WebForms.GridItemDeletingEventArgs e) { e.DataValues.GetPrimaryKey <int>(); AgentsDataService.DeleteAgent(e.DataValues.GetPrimaryKey<int>()); e.Handled = true; } Give it a try it and if you continue receiving the same error, send us your server side code and web page markup so we can see wha
  15. For the time being we don
  16. Thank you for your interest in Grid FX. I would like to invite you to visit our Online Demo Web Site (http://demo.softwarefx.com/gridfx/) and try a specific sample showing how Grid FX works with a custom interactive filter. Select Custom Filter from the Choose Sample DropDownList and take a look. Let me know if this helps. I can send you the grid markup and code behind, we used to render this grid. Regarding having an empty row or area where users can drag and drop columns headers to filter the grid, this is a new feature that we will be working on, to be available in the near future.
  17. AngelR

    Group Title

    I have confirmed this issue to be a bug in the current Hotfix. It was submitted to our development team and it has been addressed already. We are building a new hotfix installer now and as soon as we deploy it; I will let you know to download the latest one. Note: Before applying the Hotfix, you will have to delete all dll files located at the Grid FX installation folder\bin in order to copy the good ones. (By default Grid FX is installed at: C:\Program Files\Grid FX\bin)
  18. AngelR

    Group Title

    You'll receive a personalized message with instructions to download it. If you haven
  19. AngelR

    Group Title

    This code sample overwrites default Group titles with a customized one. To use this code you are going to need the latest Hotfix. Let me know if this helps. ************ protected void Page_Load(object sender, EventArgs e) { //Let's create a group using brokereage_id Datafield DataField RootDataField = (DataField)Grid1.DataFields["brokerage_id"]; Grid1.Grouping.RootLevel.Field = RootDataField; Grid1.Grouping.Enabled = true; } *************** protected void Grid1_Rendering(object sender, EventArgs e) { if (Grid1.Groups.Count > 0) { //For each group item let's display a custom
  20. You are getting those errors because your application uses a dynamic Datasource selection; then you have to clear not only Grid fields but columns as well, since they stay in the grid after the first data bound. I definitely believe you can use the last Hotfix to take advantage of the new event (DatasourceSelecting). You
  21. Thanks for using Grid FX. I was checking your code and I found a few things that you should adjust. First, Items count validation is not necessary. Second, you have to set e.Handled property = True and third, you don't have to re-bind the grid in the updating event; this should be coded in the Grid.Databind event or similar. I would like to check your data binding event and also it would be nice to know why you are saving a DataView in the Session object. It would help me understand your application needs and give you an accustomed advice. Following is you original code with those cha
  22. Try a different event, like Grid Rendering: protected void Grid1_Rendering(object sender, EventArgs e) { try { Color RedColor = Color.Red; Color BlueColor = Color.Blue; foreach (GridItem Item in Grid1.Items) { if (Convert.ToDouble(Item.Cells[0].Text) < 5) { Item.Style.BackColor = RedColor; } else { Item.Style.BackColor = BlueColor; } } } finally { } } Let me know if this helps.
  23. Richard, Grid FX elements are integrated in the Grid at different times. We are finishing a map of events to assist programmers understanding the best place to use Grid FX Events depending on what objects they need to use. For example, DataBound is the preferred event if you want to read data once is in the grid, different to Databinding that is when Grid FX fills Grid data store objects. It is the same when creating Datafields and Columns: they need to be there before the grid tries to populate or use them. Maybe you can send us your aspx markup and code behind so we can analyze it and trou
  24. Following is a sample code showing how to render a .Net Textbox inside a Template Column. Note how the class implementing an Itemplate Interface (TemplateColumn) is called from the Grid_Init Event. Also note how we fill every Item Cell Textbox in the Template Column with calculated data from others cells. Remember to use latest Hotfix. Let me know if this helps. protected void Grid1_Init(object sender, EventArgs e) { String HeaderText = "Agent Full Name"; GridFX.WebForms. TemplateColumn tc = new GridFX.WebForms.TemplateColumn(); tc.HeaderTemplate = new ColumnTemplate(HeaderText); tc.ItemTe
  25. Hi, sorry about the delay in getting a response. The exception you got could be a limitation in Grid.Databinding event. We add a new event (Grid.DataSourceSelecting) that will be available in the next Service Pack, to be available soon. This new event (DataSourceSelecting) overcomes some limitations we were having in the Grid_Databind event, most of them when connecting the grid programmatically. From now on when you use Grid FX Smart Tag Wizard to choose a datasource to connect the grid you'll see a new option: In Code and once you select it, an Event Handler will be created and a grid p
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