TomasT Posted March 12, 2009 Report Share Posted March 12, 2009 Hi all, With the help of some of you, we were able to identify and solve some problems configuring the product in the SharePoint servers. A couple of days ago, we updated our installation package to fix all known issues. If you were somehow affected by these problems or were simply unable to install DataParts, you can follow these simple steps to get the product up and running in no time: 1) If you were originally able to run the installation (even if it ended up failing), uninstall the product by going to Programs and Features (or Add/Remove programs for Win 2k3 Servers). Ignore any error messages and remove any shared files when prompted. 2) If present, delete the Software FX folder, typically found in C:\Program Files\ 3) Download the new DataParts Installer from: http://www.softwarefx.com/SfxTrial/GetCfxBeta.asp?BetaId=26 You will need to enter the email address you used to sign up for the beta. 4) Run the installation. It should proceed with no errors. If you do get an error message, please report it to support@softwarefx.com 5) After installing, please open the Services console in your server and make sure the Software FX PSS Service is running. If it is not, start it. That should do it. Thanks, TT Quote Link to comment Share on other sites More sharing options...
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