Gauge configuration are lost when upgrading to latest version

[hagai 0]

We have developed our reports using Chart FX for reporting services version 7.0.2286.21563.<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" />

When I installed the latest version 7.0.2847.23522 all my configurations to the gauges are lost, and I see the gauge in default configuration.

Downgrading to the previous version brings back the configuration.

Is there a way to retain the configuration when upgrading?

 

[tomb69 0]

hagai,

Have you found a solution to the configuration problem?

I am experiencing the same issue when I installed Chart FX for Reporting Services and submitted a ticket to the Support team, but I haven't had a response yet. Just as you said, when I tried to open the gauges that had previously been configured to our design specs, they all show as the default config. When I looked at the XML, the <CustomProperties> have an encrypted string value for the properties. The strange thing is that the encrypted value is exactly the same on another computer that has not upgraded and shows the gauges properly. Please help!