User (Legacy) Posted January 6, 2006 Author Report Share Posted January 6, 2006 Hi Over the past 3 days I have sent 2 emails to support@softwarefx.com and have received nothing, not even a email saying that my problem has been received. How long do support normally take to get back to you? Thanks Simon Link to comment Share on other sites More sharing options...
User (Legacy) Posted January 6, 2006 Report Share Posted January 6, 2006 Hi Over the past 3 days I have sent 2 emails to support@softwarefx.com and have received nothing, not even a email saying that my problem has been received. How long do support normally take to get back to you? Thanks Simon Link to comment Share on other sites More sharing options...
User (Legacy) Posted January 8, 2006 Author Report Share Posted January 8, 2006 Hi, 3 days is not so bad. My support request (ID 26340) has been unanswered since October. I keep emailing to ask the status, but absolutely nothing has come back... Steve Simon Smith wrote: > Hi > > Over the past 3 days I have sent 2 emails to support@softwarefx.com and have > received nothing, not even a email saying that my problem has been received. > > How long do support normally take to get back to you? > > Thanks > > Simon > > Link to comment Share on other sites More sharing options...
User (Legacy) Posted January 8, 2006 Author Report Share Posted January 8, 2006 Hi, 3 days is not so bad. My support request (ID 26340) has been unanswered since October. I keep emailing to ask the status, but absolutely nothing has come back... Steve Simon Smith wrote: > Hi > > Over the past 3 days I have sent 2 emails to support@softwarefx.com and have > received nothing, not even a email saying that my problem has been received. > > How long do support normally take to get back to you? > > Thanks > > Simon > > Link to comment Share on other sites More sharing options...
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