manticohd

ChartFX not show

2 posts in this topic

Dear !

I have a chartfx on page, my code working good. but chart not show when i running.

Please help me to solve this problem.

I'm using ChartFX  7.

Thank you so much!

 

 

2016-12-16_103444.jpg

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We are sorry for the inconveniences.

If this issue appeared after installing/reinstalling the product, please read this kb article on howto troubleshoot server installation issues:

http://support.softwarefx.com/Chart_FX_7/article/2501002#!7621036

To discard active client issues, please make sure to set the chart rendering method as an image. 

If you are using PSS, please read the following kb articles on how to troubleshoot PSS issues:

http://support.softwarefx.com/Chart_FX_7/article/2501002#!7622021

http://support.softwarefx.com/Chart_FX_7/article/2501002#!7621013

If none of the above helped to fix the issue, then we are going to need a repro case: a simple web page rendering a single chart (do not pass any data to the chart) and also please send us the full rendered html of the problematic page.

Let us know about your findings.

 

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