Jump to content
Software FX Community
manticohd

ChartFX not show

Recommended Posts

We are sorry for the inconveniences.

If this issue appeared after installing/reinstalling the product, please read this kb article on howto troubleshoot server installation issues:

http://support.softwarefx.com/Chart_FX_7/article/2501002#!7621036

To discard active client issues, please make sure to set the chart rendering method as an image. 

If you are using PSS, please read the following kb articles on how to troubleshoot PSS issues:

http://support.softwarefx.com/Chart_FX_7/article/2501002#!7622021

http://support.softwarefx.com/Chart_FX_7/article/2501002#!7621013

If none of the above helped to fix the issue, then we are going to need a repro case: a simple web page rendering a single chart (do not pass any data to the chart) and also please send us the full rendered html of the problematic page.

Let us know about your findings.

 

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...

×
×
  • Create New...