ozykaboo 0 Report post Posted January 10, 2013 I was using the Trial edition of Cfx7 Ext Pack, and after my 30 days were up, I uninstalled the trial version. When I now go to install the full purchased version, it gives me a error msg after about a couple seconds (and before i can enter anything) saying: "Chart FX 7 Extensions Pack Installation has encountered a problem and needs to close. We are sorry for the inconvenience." "If you were in the middle of something, the information you were working on might be lost" I was wondering if there could be an issue with something not being uninstalled properly from the trial that is causing my new installation to error out. Any help would be greatly appreciated...Thank You. Quote Share this post Link to post Share on other sites
rocioZ 0 Report post Posted May 8, 2013 Hello ozykaboo, The following article provides detailed information on how to upgrade your product to the full version: http://support.softwarefx.com/Chart_FX_7/article/9901024 Quote Share this post Link to post Share on other sites
