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kbpartha24

access violation exception

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Hello

We are using Chart FX Client server 6.2 to show data in bar and Line graphs. When the application runs for a long time more than 24 hours we get Access Violation exception and our application crashes. The Dr. Watson log shows

*----> Stack Back Trace <----* 

ChildEBP RetAddr  Args to Child   0d1bf1b8 77c39ec5 00000000 00000000 00252180 kernel32!InterlockedDecrement+0x90d1bf1d8 7c9011a7 77c10000 00000000 00000001 msvcrt!cexit+0xf0d1bf1f8 7c923f31 77c1f2a1 77c10000 00000000 ntdll!LdrInitializeThunk+0x290d1bf27c 7c81ca3e 0d1bf9fc 00000001 0d1bf9fc ntdll!LdrShutdownProcess+0x1420d1bf370 7c81cab6 00000003 77e8f3b0 ffffffff kernel32!IsValidLocale+0x8eb0d1bf384 31764140 00000003 31764346 00000003 kernel32!ExitProcess+0x140d1bf3c4 3176436b 00000003 00000001 00000000 ChartFX.ClientServer.Core!Ordinal3172+0x71800d1bf464 7c900000 7c9000e0 0d1bf460 00000001 ChartFX.ClientServer.Core!Ordinal3172+0x73ab00000001 00000000 00000000 00000000 00000000 ntdll

Can you please let me know why we get this access violation

Thanks And Regards

Partha

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Could you please let us know which OS you are using? It is 32 or 64-bit machine?

We will try to replicate the issue on our side. Could you please provide a repro case detailing what happens at your end so we can properly track the incident.

Please email to support@softwarefx[dot],com and do not forget to send them your Serial Number as well.

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