tcupit

We are using ChartFX as part of ProClarity Analytics Server 6.3 and have received this error. We should definitely be licensed properly, so how can I check the registry? We have been using ProClarity for nearly a year, but only a few months in Production, and we have only seen this error once. Our application is visible to senior executives in a very large insurance company, so it is important that we ensure such "hiccups" do not recur. Any guidance is much appreciated. Thanks, TC