Hi,
We have been using chartfx internet server 5.5. Suddenly we are getting some intermittent problems with the display of charts (sometimes it displays sometimes only a red cross appears). Our servers are in a load balanced environment and we have already cross checked the security folder permissions (granted IUSR modify rights to the ChartFX folder), we have verified that the necessary web folder has been created correctly,and reregistered the chartfx dll.
The image we are using is .png and it has already been configured in the chartx configuration: I.E.6 to use .png
Can you help to provide other reasons why this is happening and resolution please?
Thanks!
Karen