TomasT

Hi, You need to set the number of decimals you wnat to see in order to see more detailed values: chart1.AxisX.DataFormat.Decimals = 4; chart1.AxisX.LabelsFormat.Decimals = 4; Onnly the statistical package included with the Extensions pack can caluclate LInear regression chart. If yo don;t want to use the extension, you will need to calculate the line yourself and pass values as an adiditonal series. Regards, TT

Hi, Please note that even though Chart FX Lite is a free product, it is still a .Net licensed component, therefore it does need its license information in order to function properly. When you run the installation, we add this license information to the registry. We were able to do this correctly since you ran the install with admin privileges. However, your user account probably does not have enough permissions and is likely preventing Visual Studio form reading the license from the registry. Please try dropping a chart while logged on as an administrator. Regards, TT

Hi, Unfortunately, it is not possible customize interval ranges in Chart FX. There can only be uniform intervals. I apologize for the inconvenience. You can do it using the regular chart gallery, however you will lose the curve. Regards, TT

Hi, You can use the Style property of the axis to hide the labels for any particular axis. Try with the following code: Set<AxisStyles> s = chart1.getAxisX().getStyle(); s.add(AxisStyles.HIDE_TEXT); chart1.getAxisX().setStyle((EnumSet<AxisStyles>) s ); Hope this helps. TT

Hi, When Chart FX is installed, we encrypt the license in the registry along with some machine information (mac address, machine name, Hard Drive serial, etc.) This error means that the Server information extracted during installation does not match the one that CHartFX reads at run time. This usually happens if there was a hardware change on a server or if a machine was virtualized. Are you runing on a virtualization platform?Which operating system are you using? Please try uninstalling the software from Add/Remove programs and installing it again afterwards. Regards, TT

Hi, Can you please repost or update picture you submitted above? A screnshot would definitely help us understand what you are seeing and what you are looking for. Regards, TT

Hi, No, the activex components for 6.2 and 5.5 have differnt names and different progIDs. Where are you getting this error? Can you please post a screenshot? Thanks. Regards, TT

Roger, you can simply remove Grid Lines for the X axis by doing the following: chart1.AxisX.Grids.Major.Visible = false; Hope this helps. TT

Hi, Please ntoe that Chart FX 5.5 and Chart FX 6.2 are different components that can work side-by-side in the same machine. When you run the 6.2 installation, you will not overwrite or interfere with 5.5 in any way. Both components will work fine. If you are OK with having two installations in the machine, then there is no need to uninstall anything. Fi on the othe hand, you only want to have one instance of Chart FX in the machine, you will need to uninstall version 5.5 yourself from Add/Remove Programs. Hope this answers your questions. Regards, TT

Were you able to solve this by adjusting the trust settings as discussed in http://forum.softwarefx.com/forums/p/9953/23919.aspx#23919 ? Please confirm. Thanks.

Hi, When using the .Net client control to render the charts in a web application, some operations require the zone where the page is running to have full trust. You can set this by accessing the .net Framework 2.0 configuration from Administrative Tools as shown in the screeenshot attached. Regards, TT

Hi, The problem with this is that the chart you see in the browser is an image that has already been generated with that toolbar. When the save-as-bitmap command is fired, a javascript takes care of copying that same image to the clipboard. In order to export an image without the tolbar you would need to hit the server againand generate a new chart image. Unfortunately, there is no native way of hiding the toolbar in Chart FX when exporting the chart to image when rendering the Chart as an Image. If you use the .Net control as your renderformat instead, Chart FX will automatically remove the toolbar when exporting to image. You may be able to work around the issue by writing your own ajax code in order to get back to the server and fetch a new image. Regards, TT

Which Build version of Chart FX are you using? You can tell by checking the File Version for any of the Chart FX dlls. Can you please specify which enviroment you are running this on? VS2005 or VS2008? Thanks, TT

Hi, if what you need is the area enclosing the actual plot, then you need to use the bounds property of the first pane in the panes collection: System.Drawing.Rectangle myRect = chart1.Panes[0].Bounds; You can use the Rectangle porperties to calculate the dimensions and the position of the plot area relative to the dimensions of the control itself. You can get the size of the Control by using the chart's Width and Height properties. Regards, TT

Hi, We will be posting all the source code to the AJAX samples on the website soon. In the meantime, please contact support AT softwarefx DOT com. They will be able to provide you the code for all the samples in the demo site. Regards, TT

Hi, I believe this may have something to do with how the virtual folders are configured in IIS 7. You need to make sure that you have the following structure: -Default WebSite |--ChartFX70 |--Download |--PSS |--Temp Where PSS is supposed to be an Application while all the other folders are virtual directories. If this structure is not present, you can simply add a virtual directory, map it to the ChartFX70 folder that exists in the Chart FX installation directory and then convert the PSS directory to an application within IIS. Regards, TT

Hi, Once you have run the installation package in the server, you can just simply deploy your web application as you would do with any other app. The dlls will be in the bin folder of the app. Why do you say you cannot move the dlls from the dev environment with the solution? The dlls are exactly the same in development and production (provided you have installed the same build version on both). The only thing that changes is the license, and that was already taken care of by the installer. Regards, TT

Hi, It looks like the installation is having problems adding the Statistical License to the existing core license. Are you installing on a 64-bit server? We will need to troubleshoot this inmore detail and will need you to help us by runing a small tool that will extract the license insofrmation so we can see whats happenning in more detail. Could you please send us an email at supportATsoftwarefxDOTcom? Thanks TT

Hi, If you are passing data using XML, you need ot make sure that the XML is correctly formatted to include a Column for the X values: <?xml version=

HI, I am unable to reproduce the behavior you are describing. I have a fully configured chart (with data and non-default visual sesttings) inside an update panel. I trigger en event in order to chnage one aspect of the chart and tghe chart returns just as expected. No loss of data or any other configuration. Cna you pelase provide some specific instructions to reproduce this? Thanks, TT

Hi, If you have only one Y axis, the code you are using is basically setting the Format twice to the same Axis object. In your code, you are basically setting AxisFormat to Percentage for both series. Please note that it does not make much sense to set the Axis to use two different formats. What you need to do is create a secondary Y axis, assign one of your series to it and then modify the format for that particular axis: ChartFX.WinForms.SeriesAttributes series9 = chart1.Series[9]; serie1.AxisY = chart1.AxisY2; serie1.AxisY.DataFormat.Format = AxisFormat.Percentage ; Hope this helps. Regards, TT

Hi, What's not clear yet is what the report is. Is it another windows form with charts on it? Is it an HTML page, a pdf? This is not a common issue, specially if we are talking about ChartFX's windows forms component since by default all .Net executables run locally with full trust. Did you check the trust level for local execution in the machine? If you give me a better idea of how the charts are being displayed I can be more specific in the checks that we can perform. Regards, TT

Dinesh, PLease contact our support team at "support AT softwarefx DOT com". They will be able to provide you with a 64-bit version of the Chart FX for Reporting Services installer. That should solve any problems. Regards, TT

Hi, Thanks for the additional info. Unfortunately, I don't believe this approach will work with Chart FX. While the DataGrid Control ultimately renders as an HTML table, the generated charts are basically images. The RenderControl call for the chart object returns the HTML that refers to an image on the server. You may want to work with the Office libraries instead in order to create a new Excel file with an embedded image. I found some information on line that may be of help: http://vb.net-informations.com/excel-2007/vb.net_excel_2007_insert_picture.htm regards, TT

Hi, For the first request, based on the data you provided, it seems like dates are the same for both A and B. Therefore you simply have a redundant column of data. You can simply use one of the date columns for both columns: adapter.Fill(ds, "Financial"); chart1.DataSourceSettings.Fields.Add(new FieldMap("Date",FieldUsage.Labels)); chart1.DataSourceSettings.Fields.Add(new FieldMap("SeriesA",FieldUsage.Value)); chart1.DataSourceSettings.Fields.Add(new FieldMap("SeriesB",FieldUsage.Value)); chart1.DataSource = ds.Tables[0]; Also, in order for Chart FX to ignore the gaps between points , you can use the InterpolateHidden property chart1.Data.InterpolateHidden = true; You can use this same property for your second issue. Regards, TT