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IGSFX

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Everything posted by IGSFX

  1. Error message "A referral was returned from server"

    Unfortunately, we have never seen this error, and our code does not contain the error message you show above, so it's very likely this error is due to a problem with your server or permissions. If you Google "A referral was returned from the server", you will see that this is an issue that some people have had with other executables, and it's usually related with elevation and permissions issues. This problem is not related to Chart FX.
  2. Error message "A referral was returned from server"

    This error seems to be returned directly by your operating system. Please check you are executing this as an administrator or equivalent. You can also try running it from the command prompt using the /N parameter, as in ChartFX7WebForms.exe /N. I'm not sure if it will make any difference, but you can try.
  3. ChartFX 6.2 with Windows 10 Version 1803

    The service pack with the latest build of Chart FX Client Server 6.2, version 6.2.6747.25690 from date 6/22/2018, is available. Please be aware that a valid Studio FX Support subscription is required in order to download the latest service packs. IGSFX
  4. User handle leak calling Chart.Reset()

    Hello, the support website contains the latest released service pack. However, this fix was included in a special hotfix we created last week. In order to get this hotfix, please contact tech support at http://www.mysoftwarefx.com/support using a current support subscription. If your subscription is expired, you can renew it by contacting sales at softwarefx dot com. IG SFX
  5. Next version of ChartFX for WPF

    Please contact us to products@online.softwarefx.com (remove online) for details about our development status and plans for this product. --- IG SFX
  6. Welcome

    Welcome to the Chart FX 8 Web Forms Forum. Please use this forum to report any issues you experience with the Web Forms version of this product. In case you find a bug, please include a few lines of code that reproduce it. A screenshot is helpful in some cases too. For self-help support, documentation and samples of Chart FX 8, please visit our support site at http://support.softwarefx.com/Chart_FX_8. If you need personalized assistance, please contact our Technical Support team at https://www.mysoftwarefx.com/support. We hope you enjoy using Chart FX 8 as much as we have enjoyed creating it. --- The Product Management Team Software FX
  7. Welcome

    Welcome to the Chart FX 8 Windows Forms Forum. Please use this forum to report any issues you experience with the Windows Forms version of this product. In case you find a bug, please include a few lines of code that reproduce it. A screenshot is helpful in some cases too. For self-help support, documentation and samples of Chart FX 8, please visit our support site at http://support.softwarefx.com/Chart_FX_8. If you need personalized assistance, please contact our Technical Support team at https://www.mysoftwarefx.com/support. We hope you enjoy using Chart FX 8 as much as we have enjoyed creating it. --- The Product Management Team Software FX
  8. running quickstart guide on device

    Thank you very much for your feedback. In the next few days we will make changes to the documentation to make much clearer the process to run Chart FX on the actual device. We will also improve the Quick Start guide to be more explicit and easier to use. Also, we will add a number of new samples to make it much more comprehensive. We would appreciate your feedback about other areas we could improve, as we are open to our customers feedback. Although Chart FX has been available to Windows and Java developers for over 20 years, this is the first version of the product available to iOS developers. Your feedback, as well as other developer's, will make us enhance our product. If you prefer to contact us by email you can do so at products@online.softwarefx.com (remove online). --- IG SFX
  9. Chart FX 7 is compatible with all versions of Visual Studio 2005 and above, for any version of Windows (XP, Vista, Win7, Win8). For the latest compatibility (e.g. Visual Studio 2012 or above) you may require an updated installer/service pack, available at www.mysoftwarefx.com to all customers with a valid Studio FX subscription (Premium or Support). For further details about Studio FX please visit www.softwarefx.com/studiofx. ---IGSFX
  10. Install ChartFX 7 with Visual Studio 2012

    It seems you are using an old installer of Chart FX 7 that did not support VS 2012. The latest service pack and installer support VS 2012 perfectly fine. The latest service pack/installer is available for download at www.mysoftwarefx.com to any customer with a valid Studio FX subscription (Premium or Support). For further details about the Studio FX options please visit www.softwarefx.com/studiofx. ---IGSoftware FX
  11. Please contact us at sales@online.softwarefx.com (remove online) for assessing the options to solve this inconvenience. --- Software FX
  12. Please use this forum to report any issues or suggestions that may arise based on your experience with the product. In case you find a bug, please include a few lines of code that reproduce it. A screenshot is helpful in some cases too. Documentation and samples are publicly available at http://support.softwarefx.com/cfxios70. We hope you enjoy using Chart FX for iOS and we look forward to receive all your comments in order to continue improving the product.
  13. ChartFX 7 WinForm and VS2012

    An update with VS2012 support will be made available to customers with a valid non-expired Studio FX Subscription (Premium or Support) in the next couple of days. For further details about Studio FX please visit www.softwarefx.com/studiofx. --- IG SFX
  14. Is this site dead?

    Hello, Software FX is very much active and constantly coming up with new products and services. This is a community-based forum, so the responses depend on users activity and collaboration. If you require personalized assistance from Software FX's support staff please review htttp://support.softwarefx.com for your options. ---IGSFX
  15. Chart FX License Build?

    Your case requires a special licensing arrangement. Please contact sales@online.softwarefx.com (remove online) for further details. --- IG SFX
  16. Chart FX 7 Windows Forms is licensed per development seat and royalty free for redistribution. You will need one license per each development seat, which is part of Studio FX Premium Subscription. Chart FX 7 Web Forms is licensed per developer and also per server. You will need one license per each development seat, included in the Studio FX Premium Subscription mentioned above. If the same developer will work on both, Windows Forms and Web Forms, only one Studio FX Premium will be required for that developer. On the other hand, you will need one Production Server license per each server on which you plan to deploy Chart FX for production purposes. This also applies for Test/Staging servers. For further details about pricing and sku's please visit http://www.softwarefx.com/sfxorder/pricing.aspx. Should you have ay other sales or licensing questions, please contact sales@softwarefx.com. --- IG SFX
  17. For any compliance issues please contact security@online.softwarefx.com (remove online). --- IG SFX
  18. License key installation count reset?

    You can verify the compliance status for your serial number at www.mysoftwarefx.com/compliance. This site will give you the different options to get back in compliance. You can also contact the Security department at security@online.softwarefx.com (remove online). --- IG SFX
  19. Please contact technical support by visiting www.mysoftwarefx.com/support and entering your trial serial number. --- IG SFX
  20. You can contact technical support by visiting www.mysoftwarefx.com/support. --- IG SFX
  21. License in a dll

    Please contact sales@online.softwarefx.com (remove online) for further details about obtaining a License String for your particular case. --- IG SFX
  22. This was a temporary problem that was fixed on 08/01. Please try the installation again. ---IGSFX
  23. Please report any activation issues like this one to security@online.softwarefx.com (remove online). --- IG SFX
  24. Please report any activation issues like this one to security@online.softwarefx.com (remove online). --- IG SFX
  25. Not able to install Chart Fx

    Please contact technical support at support@online.softwarefx.com (remove online) --- IG SFX
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