Software FX Community

Hello

We are using Chart FX Client server 6.2 to show data in bar and Line graphs. When the application runs for a long time more than 24 hours we get Access Violation exception and our application crashes. The Dr. Watson log shows

*----> Stack Back Trace <----* 

ChildEBP RetAddr  Args to Child             
0d1bf1b8 77c39ec5 00000000 00000000 00252180 kernel32!InterlockedDecrement+0x9
0d1bf1d8 7c9011a7 77c10000 00000000 00000001 msvcrt!cexit+0xf
0d1bf1f8 7c923f31 77c1f2a1 77c10000 00000000 ntdll!LdrInitializeThunk+0x29
0d1bf27c 7c81ca3e 0d1bf9fc 00000001 0d1bf9fc ntdll!LdrShutdownProcess+0x142
0d1bf370 7c81cab6 00000003 77e8f3b0 ffffffff kernel32!IsValidLocale+0x8eb
0d1bf384 31764140 00000003 31764346 00000003 kernel32!ExitProcess+0x14
0d1bf3c4 3176436b 00000003 00000001 00000000 ChartFX.ClientServer.Core!Ordinal3172+0x7180
0d1bf464 7c900000 7c9000e0 0d1bf460 00000001 ChartFX.ClientServer.Core!Ordinal3172+0x73ab
00000001 00000000 00000000 00000000 00000000 ntdll

Can you please let me know why we get this access violation

Thanks And Regards

Partha

Could you please let us know which OS you are using? It is 32 or 64-bit machine?

We will try to replicate the issue on our side. Could you please provide a repro case detailing what happens at your end so we can properly track the incident.

Please email to support@softwarefx[dot],com and do not forget to send them your Serial Number as well.