ChartFX Java Desktop Run Time licence problem.

Last post 07-29-2010 5:19 AM by dinezhr. 14 replies.

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06-28-2009 5:04 AM

Thierry
Joined on 06-28-2009

ChartFX Java Desktop Run Time licence problem.

Reply Contact

Hello, I have downloaded the Chart FX 7 Trial version for Java Dekstop and installed in my job computer. When i want run samples, i obtain this errors Exception in thread "AWT-EventQueue-0" com.softwarefx.sfxnet.internal.fk: Couldn't get Run Time license for 'com.softwarefx.chartfx.desktop.internal.Chart' .... However, i have also installed trial version in my personal computer and it works. Thanks you in advance.

06-29-2009 12:00 PM In reply to

juanZ
Joined on 02-04-2009

Re: ChartFX Java Desktop Run Time licence problem.

Reply Contact

Hi,

Chart FX 7 for Java Desktop installer puts the trial the license as a registry entry. If you installed Chart FX with an account that is not administrator or does not have enough pemissions, the installer will not write the registry. Then Chart will look for that entry and if not found will throw the "Couldn't get Run Time license" message. The registry entry you should look is: HKEY_LOCAL_MACHINE\SOFTWARE\JavaSoft\Prefs\/Classes/Root\/Licenses\9cdf80d0-1f77-4ee1-bd2a-c2a8d592345f

So, please log with your administrator account. Domain account not always has the same permissions. unistall your product and reinstall it again.

Juan Zamora
Software FX Support
www.softwarefx.com

08-05-2009 12:55 PM In reply to

hpadget
Joined on 08-05-2009

Re: ChartFX Java Desktop Run Time licence problem.

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i've the same problem that described Thierry. I installed Chart FX 7 Trial version for Java Dekstop in Administrator account but didn't create the registry entry.
What can i do?
i've windows XP SP3 & java jdk 1.6.0_15

Thanks

08-05-2009 1:06 PM In reply to

juanZ
Joined on 02-04-2009

Re: ChartFX Java Desktop Run Time licence problem.

Reply Contact

Please check your security settings. If you have an antivirus, turn it off for a while , while reinstalling the product. So, try to unistall it and install it again.

Juan Zamora
Software FX Support
www.softwarefx.com

08-06-2009 11:28 AM In reply to

hpadget
Joined on 08-05-2009

Re: ChartFX Java Desktop Run Time licence problem.

Reply Contact

Hi, I removed my antivirus and the same problem appears. I tried in 3 distinct PCs with administrator account too and the problem persist. All PCs have Windows XP SP3 spanish, java 1.6.0_15. i'm really interested in your product, but i can't evaluate it. Thanks

08-06-2009 11:37 AM In reply to

juanZ
Joined on 02-04-2009

Re: ChartFX Java Desktop Run Time licence problem.

Reply Contact

Try downloading the latest version of this product at http://www.softwarefx.com/SFXTrial/Trial_downloads.aspx?ProductId=CfxJava70Desk

Juan Zamora
Software FX Support
www.softwarefx.com

08-06-2009 11:48 AM In reply to

hpadget
Joined on 08-05-2009

Re: ChartFX Java Desktop Run Time licence problem.

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I've that version, (7.0.3338.25807 --> 5/26/2009)

03-25-2010 5:02 AM In reply to

indure
Joined on 03-25-2010

Re: ChartFX Java Desktop Run Time licence problem.

Reply Contact

and i have the same problem with the latest trial version.

i uninstalled it then reinstalled it,nothing changed.

i've the evaluation deadline,so i hope the problem should be handled asap, thanks.

03-25-2010 12:00 PM In reply to

juanZ
Joined on 02-04-2009

Re: ChartFX Java Desktop Run Time licence problem.

Reply Contact

Do you have more than one JDK installed on your computer? also can you please tell if you have internet connection during the installation process?

Juan Zamora
Software FX Support
www.softwarefx.com

03-25-2010 8:48 PM In reply to

indure
Joined on 03-25-2010

Re: ChartFX Java Desktop Run Time licence problem.

Reply Contact

Hi juanZ,

yes,i do have more than one JDK installed.(1.4,1.4.2_12,1.6,1.6.0_12)

and I do have internet connection during the installation process with the proxy server set in the IE internet options.

thanks.

03-26-2010 10:56 AM In reply to

juanZ
Joined on 02-04-2009

Re: ChartFX Java Desktop Run Time licence problem.

Reply Contact

Hi,

And which of those do you have mapped in your PATH environment variable? Can you please try to set the 1.6x in PATH and then run the installer?

Let me know about your findings.

Juan Zamora
Software FX Support
www.softwarefx.com

03-28-2010 8:47 PM In reply to

indure
Joined on 03-25-2010

Re: ChartFX Java Desktop Run Time licence problem.

Reply Contact

Hi,

Environment varibles settings as follows

JAVA_HOME

C:\Program Files\Java\jdk1.6.0_12

Path

%JAVA_HOME%\jre;%JAVA_HOME%\bin;d:\Sybase\OCS-12_0\bin;d:\Sybase\OCS-12_0\dll;C:\Program Files\Sybase\ASIQ-12_7\win32;d:\Sybase\FTS-12_0\bin;C:\Program Files\Oracle\jre\1.3.1\bin;C:\Program Files\Oracle\jre\1.1.8\bin;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;d:\Sybase\SQLRemote\dll;%ant_home%\bin;C:\Program Files\TortoiseSVN\bin;%M2_HOME%\bin

I've already set the jdk 1.6x in Path, problem remains.

====================

install.log

Thu Mar 25 20:21:58 CST 2010

InstallAnywhere Variables:
/=$prop.file.separator$
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;=$prop.path.separator$
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CHALLENGESTRING=3QNnG7OoAAAwLjAuMC4wAAkP/CTbqONA9AQAAFRSQ0pLNzAAU0ZYRE9XTkxPQUQAAAAAAAAA
CHOSEN_INSTALL_BUNDLE_1=Trial
CHOSEN_INSTALL_BUNDLE_LIST=Trial
CHOSEN_INSTALL_BUNDLE_NUM=1
CHOSEN_INSTALL_FEATURE_1=Trial
CHOSEN_INSTALL_FEATURE_LIST=Trial
CHOSEN_INSTALL_FEATURE_NUM=1
CHOSEN_INSTALL_SET=Trial
COMMA=,
COMPANY_KEY=Company
COMPANY_NAME=Trial
DEPENDENCY_FAILURES=
DEPENDENCY_REPORT=
DEPENDENCY_STATUS=success
DEPENDENCY_SUCCESSES=
DESKTOP=C:\Documents and Settings\hejy.HWI\桌面
DO_NOT_INSTALL=Do Not Install
DOLLAR=$
EMPTY_STRING=
EXECUTE_EXITCODE=2
EXECUTE_STDERR='"C:\Program Files\Java\jre6\bin\jar"' 不是内部或外部命令，也不是可运行的程序
或批处理文件。
'"C:\Program Files\Java\jre6\bin\jar"' 不是内部或外部命令，也不是可运行的程序
或批处理文件。
系统找不到指定的文件。
系统找不到指定的文件。

EXECUTE_STDOUT=
C:\Documents and Settings\hejy.HWI\Local Settings\Temp\I1269519612\Windows>cd "C:\Program Files\cfxjava7desktoptrial\samples"

C:\Program Files\cfxjava7desktoptrial\Samples>"C:\Program Files\Java\jre6\bin\jar" xf ChartSamples.jar

C:\Program Files\cfxjava7desktoptrial\Samples>"C:\Program Files\Java\jre6\bin\jar" xf GaugesSamples.jar

C:\Program Files\cfxjava7desktoptrial\Samples>del .\META-INF\MANIFEST.MF

C:\Program Files\cfxjava7desktoptrial\Samples>rd META-INF

EXTRACTOR_DIR=E:\Source
EXTRACTOR_EXECUTABLE=E:\Source\cfxjava7desktoptrial.exe
FONTS=C:\WINDOWS\Fonts
FREE_DISK_SPACE_BYTES=2162520064
GETNETLICENSE=INTERNETPROBLEM
IA_CLASSPATH=
IA_CUSTOM_CODE_ZIP_SIZE=0
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INSTALL_SUCCESS=NONFATAL_ERROR
INSTALLER_LAUNCH_DIR=E:\Source
INSTALLER_LOCALE=en
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INSTALLER_TITLE=Chart FX 7 for Java Desktop Trial
INSTALLER_UI=SWING
INSTALLVAR=1
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JAVA_EXECUTABLE=C:\Program Files\Java\jre6\bin\java.exe
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lax.application.name=cfxjava7desktoptrial
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lax.installer.windows.ui.default=GUI
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lax.nl.env.ANT_HOME=d:\ant
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lax.nl.env.exact_case.=::=::\
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lax.nl.env.exact_case.APPDATA=C:\Documents and Settings\hejy.HWI\Application Data
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lax.nl.env.exact_case.OS=Windows_NT
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lax.nl.env.exact_case.PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
lax.nl.env.exact_case.PROCESSOR_ARCHITECTURE=x86
lax.nl.env.exact_case.PROCESSOR_IDENTIFIER=x86 Family 15 Model 107 Stepping 1, AuthenticAMD
lax.nl.env.exact_case.PROCESSOR_LEVEL=15
lax.nl.env.exact_case.PROCESSOR_REVISION=6b01
lax.nl.env.exact_case.ProgramFiles=C:\Program Files
lax.nl.env.exact_case.SESSIONNAME=Console
lax.nl.env.exact_case.Sybase=d:\Sybase
lax.nl.env.exact_case.Sybase_OCS=OCS_12.0
lax.nl.env.exact_case.SystemDrive=C:
lax.nl.env.exact_case.SystemRoot=C:\WINDOWS
lax.nl.env.exact_case.TEMP=C:\DOCUME~1\hejy.HWI\LOCALS~1\Temp
lax.nl.env.exact_case.TMP=C:\DOCUME~1\hejy.HWI\LOCALS~1\Temp
lax.nl.env.exact_case.USERDNSDOMAIN=HWI.ZTE.COM.CN
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lax.nl.env.exact_case.VS90COMNTOOLS=C:\Program Files\Microsoft Visual Studio 9.0\Common7\Tools\
lax.nl.env.exact_case.VSEDEFLOGDIR=C:\Documents and Settings\All Users\Application Data\McAfee\DesktopProtection
lax.nl.env.exact_case.windir=C:\WINDOWS
lax.nl.env.exact_case.WV_GATEWAY_CFG=E:\oracle\ora92\Apache\modplsql\cfg\wdbsvr.app
lax.nl.env.fp_no_host_check=NO
lax.nl.env.FP_NO_HOST_CHECK=NO
lax.nl.env.HOMEDRIVE=C:
lax.nl.env.homedrive=C:
lax.nl.env.HOMEPATH=\Documents and Settings\hejy.HWI
lax.nl.env.homepath=\Documents and Settings\hejy.HWI
lax.nl.env.JAVA_HOME=C:\Program Files\Java\jdk1.6.0_12
lax.nl.env.java_home=C:\Program Files\Java\jdk1.6.0_12
lax.nl.env.jserv=E:\oracle\ora92/Apache/Jserv/conf
lax.nl.env.JSERV=E:\oracle\ora92/Apache/Jserv/conf
lax.nl.env.lang=default
lax.nl.env.LANG=default
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lax.nl.env.lib=d:\Sybase\OCS-12_0\lib
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lax.nl.env.processor_identifier=x86 Family 15 Model 107 Stepping 1, AuthenticAMD
lax.nl.env.PROCESSOR_IDENTIFIER=x86 Family 15 Model 107 Stepping 1, AuthenticAMD
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lax.nl.env.processor_level=15
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lax.nl.env.sessionname=Console
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prop.java.runtime.version=1.6.0_18-b07
prop.java.specification.name=Java Platform API Specification
prop.java.specification.vendor=Sun Microsystems Inc.
prop.java.specification.version=1.6
prop.java.vendor=Sun Microsystems Inc.
prop.java.vendor.url=http://java.sun.com/
prop.java.vendor.url.bug=http://java.sun.com/cgi-bin/bugreport.cgi
prop.java.version=1.6.0_18
prop.java.vm.info=mixed mode, sharing
prop.java.vm.name=Java HotSpot(TM) Client VM
prop.java.vm.specification.name=Java Virtual Machine Specification
prop.java.vm.specification.vendor=Sun Microsystems Inc.
prop.java.vm.specification.version=1.0
prop.java.vm.vendor=Sun Microsystems Inc.
prop.java.vm.version=16.0-b13
prop.line.separator=

prop.os.arch=x86
prop.os.name=Windows XP
prop.os.version=5.1
prop.path.separator=;
prop.sun.arch.data.model=32
prop.sun.boot.class.path=C:\Program Files\Java\jre6\lib\resources.jar;C:\Program Files\Java\jre6\lib\rt.jar;C:\Program Files\Java\jre6\lib\sunrsasign.jar;C:\Program Files\Java\jre6\lib\jsse.jar;C:\Program Files\Java\jre6\lib\jce.jar;C:\Program Files\Java\jre6\lib\charsets.jar;C:\Program Files\Java\jre6\classes
prop.sun.boot.library.path=C:\Program Files\Java\jre6\bin
prop.sun.cpu.endian=little
prop.sun.cpu.isalist=
prop.sun.desktop=windows
prop.sun.io.unicode.encoding=UnicodeLittle
prop.sun.java.launcher=SUN_STANDARD
prop.sun.jnu.encoding=GBK
prop.sun.management.compiler=HotSpot Client Compiler
prop.sun.os.patch.level=Service Pack 2
prop.user.country=CN
prop.user.dir=C:\Documents and Settings\hejy.HWI\Local Settings\Temp\I1269519612\Windows
prop.user.home=C:\Documents and Settings\hejy.HWI
prop.user.language=zh
prop.user.name=HeJY
prop.user.timezone=Asia/Shanghai
prop.user.variant=
REQUIRED_DISK_SPACE_BYTES=59679123
RESTART_NEEDED=NO
SERIALHEADER=TRCJK70
SERIALNUM=TRCJK70060115216083
SERIALNUMVERIFIED=true
SHORTCUT_NAME=Shortcut
STARTUP=C:\Documents and Settings\hejy.HWI\「开始」菜单\程序\启动
SYSTEM=C:\WINDOWS\system32
SYSTEM_32=C:\WINDOWS\system32
SYSTEM_64=C:\WINDOWS\system32
SYSTEM_DRIVE_ROOT=C:\
TEMP_DIR=C:\Documents and Settings\hejy.HWI\Local Settings\Temp
TEST=TRUE
UNIX_OPT=
UNIX_USER_HOME=C:\Documents and Settings\hejy.HWI
UNIX_USR_BIN=
UNIX_USR_LOCAL_BIN=
USER_HOME=C:\Documents and Settings\hejy.HWI
USER_INSTALL_DIR=C:\Program Files\cfxjava7desktoptrial
USER_MAGIC_FOLDER_1=
USER_MAGIC_FOLDER_10=
USER_MAGIC_FOLDER_2=
USER_MAGIC_FOLDER_3=
USER_MAGIC_FOLDER_4=
USER_MAGIC_FOLDER_5=
USER_MAGIC_FOLDER_6=
USER_MAGIC_FOLDER_7=
USER_MAGIC_FOLDER_8=
USER_MAGIC_FOLDER_9=
USER_SHORTCUTS=C:\Documents and Settings\hejy.HWI\「开始」菜单\程序\Chart FX 7 for Java Desktop Trial
WIN_COMMON_DESKTOP=C:\Documents and Settings\All Users\桌面
WIN_COMMON_PROGRAMS_MENU=C:\Documents and Settings\All Users\「开始」菜单\程序
WIN_COMMON_START_MENU=C:\Documents and Settings\All Users\「开始」菜单
WIN_COMMON_STARTUP=C:\Documents and Settings\All Users\「开始」菜单\程序\启动
WIN_PROGRAMS_MENU=C:\Documents and Settings\hejy.HWI\「开始」菜单\程序
WIN_QUICK_LAUNCH_BAR=C:\Documents and Settings\hejy.HWI\Application Data\Microsoft\Internet Explorer\Quick Launch\
WIN_START_MENU=C:\Documents and Settings\hejy.HWI\「开始」菜单
WIN_WINDOWS=C:\WINDOWS

Magic Folders:
Installer Temp Directory ($INSTALLER_TEMP_DIR$)=C:\Documents and Settings\hejy.HWI\Local Settings\Temp\501464.tmp
Temp Directory ($TEMP_DIR$)=C:\Documents and Settings\hejy.HWI\Local Settings\Temp
User Applications Folder ($MACX_USER_APPLICATIONS$)=
The Dock ($MACX_DOCK$)=
Windows Directory ($WIN_WINDOWS$)=C:\WINDOWS
Programs Folder ($PROGRAMS_DIR$)=C:\Program Files
System Folder ($SYSTEM$)=C:\WINDOWS\system32
Shortcuts' Destination Folder ($USER_SHORTCUTS$)=C:\Documents and Settings\hejy.HWI\「开始」菜单\程序\Chart FX 7 for Java Desktop Trial
System Drive Root ($SYSTEM_DRIVE_ROOT$)=C:\
Installation Drive Root ($INSTALL_DRIVE_ROOT$)=C:\
User Install Folder ($USER_INSTALL_DIR$)=C:\Program Files\cfxjava7desktoptrial
Apple Menu Items ($MAC_APPLE_MENU$)=
Control Panels Folder ($MAC_CONTROL_PANELS$)=
Extensions Folder ($MAC_EXTENSIONS$)=
Java Home ($JAVA_HOME$)=C:\Program Files\Java\jre6
/usr/local/bin ($UNIX_USR_LOCAL_BIN$)=
Home Directory ($UNIX_USER_HOME$)=C:\Documents and Settings\hejy.HWI
DO NOT INSTALL ($DO_NOT_INSTALL$)=Do Not Install
$USER_MAGIC_FOLDER_1$ ($USER_MAGIC_FOLDER_1$)=
$USER_MAGIC_FOLDER_2$ ($USER_MAGIC_FOLDER_2$)=
$USER_MAGIC_FOLDER_3$ ($USER_MAGIC_FOLDER_3$)=
$USER_MAGIC_FOLDER_4$ ($USER_MAGIC_FOLDER_4$)=
$USER_MAGIC_FOLDER_5$ ($USER_MAGIC_FOLDER_5$)=
/opt ($UNIX_OPT$)=
/usr/bin ($UNIX_USR_BIN$)=
Clean-Up at Startup Folder ($MAC_CHEWABLE$)=
Preferences Folder ($MAC_PREFERENCES$)=
$USER_MAGIC_FOLDER_6$ ($USER_MAGIC_FOLDER_6$)=
$USER_MAGIC_FOLDER_7$ ($USER_MAGIC_FOLDER_7$)=
$USER_MAGIC_FOLDER_8$ ($USER_MAGIC_FOLDER_8$)=
$USER_MAGIC_FOLDER_9$ ($USER_MAGIC_FOLDER_9$)=
Quick Launch Bar ($WIN_QUICK_LAUNCH_BAR$)=C:\Documents and Settings\hejy.HWI\Application Data\Microsoft\Internet Explorer\Quick Launch\
$USER_MAGIC_FOLDER_10$ ($USER_MAGIC_FOLDER_10$)=
All Users Desktop ($WIN_COMMON_DESKTOP$)=C:\Documents and Settings\All Users\桌面
All Users Startup ($WIN_COMMON_STARTUP$)=C:\Documents and Settings\All Users\「开始」菜单\程序\启动
Programs Folder (64-bit) ($PROGRAMS_DIR_64$)=C:\Program Files
All Users Programs Menu ($WIN_COMMON_PROGRAMS_MENU$)=C:\Documents and Settings\All Users\「开始」菜单\程序
Programs Folder (32-bit) ($PROGRAMS_DIR_32$)=C:\Program Files
All Users Start Menu ($WIN_COMMON_START_MENU$)=C:\Documents and Settings\All Users\「开始」菜单
System Folder (64-bit) ($SYSTEM_64$)=C:\WINDOWS\system32
System Folder (32-bit) ($SYSTEM_32$)=C:\WINDOWS\system32
Fonts Directory ($FONTS$)=C:\WINDOWS\Fonts
Desktop Folder ($DESKTOP$)=C:\Documents and Settings\hejy.HWI\桌面
Start Menu ($WIN_START_MENU$)=C:\Documents and Settings\hejy.HWI\「开始」菜单
Startup Folder ($STARTUP$)=C:\Documents and Settings\hejy.HWI\「开始」菜单\程序\启动
Programs Menu ($WIN_PROGRAMS_MENU$)=C:\Documents and Settings\hejy.HWI\「开始」菜单\程序

Java System Properties:
-- listing properties --
file.encoding.pkg=sun.io
lax.user.dir=.
lax.nl.env.exact_case.VS80COMNTOOLS=C:\Program Files\Microsoft Visual Stu...
lax.nl.env.DSQUERY=local
lax.nl.env.HOMEPATH=\Documents and Settings\hejy.HWI
lax.resource.dir=Windows
lax.application.name=cfxjava7desktoptrial
lax.nl.env.TEMP=C:\DOCUME~1\hejy.HWI\LOCALS~1\Temp
java.home=C:\Program Files\Java\jre6
lax.nl.env.programfiles=C:\Program Files
lax.nl.env.PROCESSOR_REVISION=6b01
lax.nl.env.exact_case.Path=C:\Program Files\Java\jdk1.6.0_12\jre...
lax.nl.env.HOMEDRIVE=C:
lax.nl.env.exact_case.CATALINA_HOME=C:\Program Files\Apache Software Foun...
lax.nl.win32.microsoftvm.min.version=3167
lax.nl.env.exact_case.PROCESSOR_ARCHITECTURE=x86
lax.nl.env.OS=Windows_NT
lax.main.class=com.zerog.ia.installer.Main
java.endorsed.dirs=C:\Program Files\Java\jre6\lib\endorsed
lax.stderr.redirect=
lax.nl.env.sybase_ocs=OCS_12.0
lax.nl.env.systemroot=C:\WINDOWS
lax.nl.env.exact_case.SESSIONNAME=Console
lax.nl.java.option.java.heap.size.max=50331648
lax.nl.env.SYSTEMDRIVE=C:
lax.nl.env.LIB=d:\Sybase\OCS-12_0\lib
lax.nl.env.exact_case.ProgramFiles=C:\Program Files
lax.nl.env.PROGRAMFILES=C:\Program Files
lax.nl.env.exact_case.VS90COMNTOOLS=C:\Program Files\Microsoft Visual Stu...
sun.os.patch.level=Service Pack 2
lax.nl.env.asdir=C:\Program Files\Sybase\ASIQ-12_7
java.vendor.url=http://java.sun.com/
lax.nl.env.ANT_HOME=d:\ant
java.version=1.6.0_18
lax.nl.env.WINDIR=C:\WINDOWS
lax.nl.env.exact_case.USERNAME=HeJY
lax.nl.java.option.verify.mode=none
lax.nl.env.m2_home=d:\maven
lax.nl.env.JAVA_HOME=C:\Program Files\Java\jdk1.6.0_12
lax.nl.env.VSEDEFLOGDIR=C:\Documents and Settings\All Users\A...
lax.nl.env.exact_case.Lib=d:\Sybase\OCS-12_0\lib
lax.nl.env.lib=d:\Sybase\OCS-12_0\lib
lax.nl.env.logonserver=\\SRV-HWIDC
java.vendor.url.bug=http://java.sun.com/cgi-bin/bugreport...
lax.nl.java.option.check.source=off
lax.nl.env.homepath=\Documents and Settings\hejy.HWI
lax.nl.env.ASDIR=C:\Program Files\Sybase\ASIQ-12_7
lax.nl.env.exact_case.windir=C:\WINDOWS
lax.nl.env.COMSPEC=C:\WINDOWS\system32\cmd.exe
user.name=HeJY
lax.nl.env.processor_architecture=x86
sun.io.unicode.encoding=UnicodeLittle
lax.nl.env.ALLUSERSPROFILE=C:\Documents and Settings\All Users
sun.jnu.encoding=GBK
java.runtime.name=Java(TM) SE Runtime Environment
lax.nl.env.exact_case.=::=::\
lax.nl.env.USERDOMAIN=HWI
lax.nl.env.exact_case.DEFLOGDIR=C:\Documents and Settings\All Users\A...
lax.nl.env.catalina_home=C:\Program Files\Apache Software Foun...
java.specification.name=Java Platform API Specification
user.timezone=Asia/Shanghai
path.separator=;
lax.nl.env.lang=default
lax.nl.env.exact_case.Sybase_OCS=OCS_12.0
file.encoding=GBK
lax.nl.env.systemdrive=C:
lax.nl.env.fp_no_host_check=NO
lax.nl.env.USERNAME=HeJY
lax.nl.env.allusersprofile=C:\Documents and Settings\All Users
lax.nl.env.processor_revision=6b01
lax.nl.env.LANG=default
lax.nl.env.exact_case.SystemRoot=C:\WINDOWS
lax.nl.env.ant_home=d:\ant
lax.version=8.0
lax.nl.env.USERDNSDOMAIN=HWI.ZTE.COM.CN
lax.nl.env.deflogdir=C:\Documents and Settings\All Users\A...
java.io.tmpdir=C:\DOCUME~1\hejy.HWI\LOCALS~1\Temp\
lax.nl.env.username=HeJY
lax.nl.env.jserv=E:\oracle\ora92/Apache/Jserv/conf
lax.nl.env.exact_case.COMPUTERNAME=ZTE-HJY
user.language=zh
line.separator=

lax.nl.java.launcher.main.class=com.zerog.lax.LAX
lax.nl.env.appdata=C:\Documents and Settings\hejy.HWI\Ap...
lax.nl.env.windir=C:\WINDOWS
lax.nl.env.SYBASE_OCS=OCS_12.0
lax.nl.env.JSERV=E:\oracle\ora92/Apache/Jserv/conf
lax.command.line.args=$CMD_LINE_ARGUMENTS$
java.vm.info=mixed mode, sharing
lax.nl.env.exact_case.TMP=C:\DOCUME~1\hejy.HWI\LOCALS~1\Temp
lax.nl.env.exact_case.USERPROFILE=C:\Documents and Settings\hejy.HWI
lax.nl.java.launcher.main.method=main
sun.desktop=windows
java.vm.specification.name=Java Virtual Machine Specification
lax.nl.current.vm=C:\WINDOWS\system32\javaw.exe
lax.nl.env.exact_case.TEMP=C:\DOCUME~1\hejy.HWI\LOCALS~1\Temp
lax.nl.env.os=Windows_NT
lax.nl.env.PROCESSOR_IDENTIFIER=x86 Family 15 Model 107 Stepping 1, A...
lax.nl.env.exact_case.ComSpec=C:\WINDOWS\system32\cmd.exe
lax.nl.env.exact_case.DSLISTEN=local
lax.nl.env.commonprogramfiles=C:\Program Files\Common Files
lax.nl.env.SESSIONNAME=Console
lax.nl.env.processor_identifier=x86 Family 15 Model 107 Stepping 1, A...
lax.nl.env.SYSTEMROOT=C:\WINDOWS
lax.nl.env.exact_case.CLASSPATH=.;C:\Program Files\Java\jdk1.6.0_12\l...
lax.nl.env.NUMBER_OF_PROCESSORS=2
lax.nl.env.dsquery=local
lax.nl.env.computername=ZTE-HJY
lax.nl.env.vs80comntools=C:\Program Files\Microsoft Visual Stu...
java.awt.printerjob=sun.awt.windows.WPrinterJob
lax.nl.env.classpath=.;C:\Program Files\Java\jdk1.6.0_12\l...
lax.nl.env.=::=::\
lax.nl.env.pathext=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JS...
lax.stdout.redirect=
lax.nl.env.exact_case.USERDOMAIN=HWI
lax.nl.env.exact_case.Sybase=d:\Sybase
lax.nl.env.exact_case.HOMEDRIVE=C:
os.name=Windows XP
java.specification.vendor=Sun Microsystems Inc.
lax.nl.env.CATALINA_HOME=C:\Program Files\Apache Software Foun...
java.vm.name=Java HotSpot(TM) Client VM
lax.nl.env.vs90comntools=C:\Program Files\Microsoft Visual Stu...
lax.nl.env.exact_case.PROCESSOR_REVISION=6b01
lax.nl.env.homedrive=C:
lax.nl.env.DSLISTEN=local
java.library.path=C:\WINDOWS\system32;.;C:\WINDOWS\Sun\...
lax.nl.env.exact_case.SystemDrive=C:
lax.nl.env.VS80COMNTOOLS=C:\Program Files\Microsoft Visual Stu...
java.class.version=50.0
lax.nl.env.sessionname=Console
lax.nl.env.VS90COMNTOOLS=C:\Program Files\Microsoft Visual Stu...
lax.nl.env.exact_case.JAVA_HOME=C:\Program Files\Java\jdk1.6.0_12
lax.nl.env.exact_case.PROCESSOR_LEVEL=15
lax.nl.env.COMPUTERNAME=ZTE-HJY
lax.nl.env.dslisten=local
lax.nl.win32.i386.microsoft.java.compiler=on
lax.nl.env.path=C:\Program Files\Java\jdk1.6.0_12\jre...
lax.nl.env.exact_case.LANG=default
sun.boot.library.path=C:\Program Files\Java\jre6\bin
lax.nl.env.number_of_processors=2
sun.management.compiler=HotSpot Client Compiler
lax.nl.env.PATH=C:\Program Files\Java\jdk1.6.0_12\jre...
user.variant=
java.awt.graphicsenv=sun.awt.Win32GraphicsEnvironment
lax.nl.env.PROCESSOR_ARCHITECTURE=x86
lax.nl.env.exact_case.ASDIR=C:\Program Files\Sybase\ASIQ-12_7
lax.nl.env.exact_case.LOGONSERVER=\\SRV-HWIDC
lax.nl.env.TMP=C:\DOCUME~1\hejy.HWI\LOCALS~1\Temp
lax.class.path=../InstallerData/IAClasses.zip;resour...
lax.nl.env.processor_level=15
lax.nl.env.comspec=C:\WINDOWS\system32\cmd.exe
lax.nl.env.USERPROFILE=C:\Documents and Settings\hejy.HWI
lax.nl.env.tmp=C:\DOCUME~1\hejy.HWI\LOCALS~1\Temp
lax.main.method=main
java.vm.specification.version=1.0
lax.nl.java.option.additional=
lax.nl.env.wv_gateway_cfg=E:\oracle\ora92\Apache\modplsql\cfg\w...
awt.toolkit=sun.awt.windows.WToolkit
lax.nl.java.option.java.heap.size.initial=16777216
lax.nl.env.java_home=C:\Program Files\Java\jdk1.6.0_12
sun.cpu.isalist=
lax.installer.win32.internal.property.0=
lax.nl.env.SYBASE=d:\Sybase
java.ext.dirs=C:\Program Files\Java\jre6\lib\ext;C:...
os.version=5.1
lax.nl.env.DEFLOGDIR=C:\Documents and Settings\All Users\A...
lax.nl.env.exact_case.OS=Windows_NT
user.home=C:\Documents and Settings\hejy.HWI
java.vm.vendor=Sun Microsystems Inc.
lax.nl.env.COMMONPROGRAMFILES=C:\Program Files\Common Files
lax.nl.env.exact_case.APPDATA=C:\Documents and Settings\hejy.HWI\Ap...
lax.stdin.redirect=
lax.nl.env.exact_case.CommonProgramFiles=C:\Program Files\Common Files
user.dir=C:\Documents and Settings\hejy.HWI\Lo...
lax.nl.valid.vm.list=JRE_J2 JDK_J2
lax.nl.env.exact_case.M2_HOME=d:\maven
sun.cpu.endian=little
lax.nl.env.APPDATA=C:\Documents and Settings\hejy.HWI\Ap...
lax.nl.env.exact_case.USERDNSDOMAIN=HWI.ZTE.COM.CN
java.vm.version=16.0-b13
java.class.path=C:\Documents and Settings\hejy.HWI\Lo...
os.arch=x86
lax.installer.windows.ui.default=GUI
lax.nl.env.userprofile=C:\Documents and Settings\hejy.HWI
lax.nl.env.exact_case.VSEDEFLOGDIR=C:\Documents and Settings\All Users\A...
lax.nl.env.userdomain=HWI
lax.nl.env.userdnsdomain=HWI.ZTE.COM.CN
lax.nl.env.PROCESSOR_LEVEL=15
sun.java.launcher=SUN_STANDARD
lax.nl.env.exact_case.FP_NO_HOST_CHECK=NO
lax.nl.env.exact_case.HOMEPATH=\Documents and Settings\hejy.HWI
lax.nl.env.exact_case.JSERV=E:\oracle\ora92/Apache/Jserv/conf
java.vm.specification.vendor=Sun Microsystems Inc.
file.separator=\
lax.nl.env.exact_case.WV_GATEWAY_CFG=E:\oracle\ora92\Apache\modplsql\cfg\w...
lax.nl.env.exact_case.PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JS...
java.runtime.version=1.6.0_18-b07
sun.boot.class.path=C:\Program Files\Java\jre6\lib\resour...
lax.nl.env.exact_case.ALLUSERSPROFILE=C:\Documents and Settings\All Users
lax.nl.env.exact_case.PROCESSOR_IDENTIFIER=x86 Family 15 Model 107 Stepping 1, A...
user.country=CN
lax.nl.env.FP_NO_HOST_CHECK=NO
lax.nl.env.M2_HOME=d:\maven
lax.nl.env.sybase=d:\Sybase
lax.nl.env.PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JS...
lax.nl.env.exact_case.NUMBER_OF_PROCESSORS=2
lax.nl.env.exact_case.DSQUERY=local
lax.nl.env.CLASSPATH=.;C:\Program Files\Java\jdk1.6.0_12\l...
java.vendor=Sun Microsystems Inc.
lax.nl.env.exact_case.ANT_HOME=d:\ant
lax.nl.env.vsedeflogdir=C:\Documents and Settings\All Users\A...
lax.nl.env.LOGONSERVER=\\SRV-HWIDC
lax.nl.env.WV_GATEWAY_CFG=E:\oracle\ora92\Apache\modplsql\cfg\w...
lax.nl.env.temp=C:\DOCUME~1\hejy.HWI\LOCALS~1\Temp
java.specification.version=1.6
sun.arch.data.model=32

Visual Tree:
-- com.zerog.ia.installer.Installer -- Chart FX 7 for Java Desktop
   |-- com.zerog.ia.installer.InstallSet -- Trial
   |-- com.zerog.ia.installer.InstallBundle -- Trial
   |-- com.zerog.ia.installer.InstallComponent -- AG- Trial,Docs,Samples
   |-- com.zerog.ia.installer.VMComponent -- InstallAnywhere VM Component
   |-- com.zerog.ia.installer.GhostDirectory -- cfxjava7desktoptrial
   |   |-- com.zerog.ia.installer.actions.InstallDirectory -- UninstallerData
   |   |   |-- com.zerog.ia.installer.actions.InstallUninstaller -- Uninstall Chart FX 7 for Java Desktop.exe
   |   |-- com.zerog.ia.installer.actions.InstallDirectory -- Samples
   |   |   |-- com.zerog.ia.installer.actions.InstallFile -- readme.txt
   |   |   |-- com.zerog.ia.installer.actions.InstallZipfile -- ChartSamples.jar
   |   |   |-- com.zerog.ia.installer.actions.InstallFile -- extractsamples.cmd
   |   |   |-- com.zerog.ia.installer.actions.InstallZipfile -- GaugesSamples.jar
   |   |-- com.zerog.ia.installer.actions.InstallFile -- License.txt
   |   |-- com.zerog.ia.installer.actions.InstallDirectory -- doc
   |   |   |-- com.zerog.ia.installer.actions.InstallDirectory -- api
   |   |   |-- com.zerog.ia.installer.actions.InstallFile -- CfxJava70Samples.htm
   |   |   |-- com.zerog.ia.installer.actions.InstallFile -- format70.xslt
   |   |   |-- com.zerog.ia.installer.actions.InstallDirectory -- gaugesAPI
   |   |   |-- com.zerog.ia.installer.actions.InstallDirectory -- gaugesguide
   |   |   |-- com.zerog.ia.installer.actions.InstallDirectory -- guide
   |   |   |-- com.zerog.ia.installer.actions.InstallFile -- home.htm
   |   |   |-- com.zerog.ia.installer.actions.InstallDirectory -- images
   |   |   |-- com.zerog.ia.installer.actions.InstallFile -- index.htm
   |   |   |-- com.zerog.ia.installer.actions.InstallFile -- index.ico
   |   |   |-- com.zerog.ia.installer.actions.InstallDirectory -- local
   |   |   |-- com.zerog.ia.installer.actions.InstallFile -- main.htm
   |   |   |-- com.zerog.ia.installer.actions.InstallFile -- menu.htm
   |   |   |-- com.zerog.ia.installer.actions.InstallFile -- progguide.css
   |   |   |-- com.zerog.ia.installer.actions.InstallFile -- topframe.htm
   |   |   |-- com.zerog.ia.installer.actions.InstallFile -- tree.js
   |   |-- com.zerog.ia.installer.actions.InstallDirectory -- Libraries
   |   |   |-- com.zerog.ia.installer.actions.InstallZipfile -- swing-layout-1.0.3.jar
   |   |   |-- com.zerog.ia.installer.actions.InstallZipfile -- softwarefx.sfxnet.jar
   |   |   |-- com.zerog.ia.installer.actions.InstallZipfile -- softwarefx.designer.jar
   |   |   |-- com.zerog.ia.installer.actions.InstallZipfile -- softwarefx.beans.jar
   |   |   |-- com.zerog.ia.installer.actions.InstallZipfile -- softwarefx.base.desktop.jar
   |   |   |-- com.zerog.ia.installer.actions.InstallZipfile -- gauges20.desktop.design.jar
   |   |   |-- com.zerog.ia.installer.actions.InstallZipfile -- chartfx70.desktop.statistical.jar
   |   |   |-- com.zerog.ia.installer.actions.InstallZipfile -- chartfx70.desktop.maps.jar
   |   |   |-- com.zerog.ia.installer.actions.InstallZipfile -- chartfx70.desktop.jar
   |   |   |-- com.zerog.ia.installer.actions.InstallZipfile -- gauges20.desktop.jar
   |   |   |-- com.zerog.ia.installer.actions.InstallZipfile -- chartfx70.desktop.design.jar
   |-- com.zerog.ia.installer.GhostDirectory -- Chart FX 7 for Java Desktop Trial
   |   |-- com.zerog.ia.installer.actions.CreateShortcut -- Chart FX 7 for Java Desktop Samples.lnk
   |   |-- com.zerog.ia.installer.actions.CreateShortcut -- Uninstall Chart FX 7 for Java Desktop.lnk
   |   |-- com.zerog.ia.installer.actions.CreateShortcut -- Chart FX 7 for Java Desktop Programmer's Guide.lnk
   |-- com.zerog.ia.installer.Billboard -- billboard_default2.png

Component Tree:
-- com.zerog.ia.installer.Installer -- Chart FX 7 for Java Desktop
   |-- com.zerog.ia.installer.InstallSet -- Trial
   |   |-- com.zerog.ia.installer.InstallBundle -- Trial
   |   |   |-- com.zerog.ia.installer.Billboard -- billboard_default2.png
   |   |   |-- com.zerog.ia.installer.InstallComponent -- AG- Trial,Docs,Samples
   |   |   |   |-- com.zerog.ia.installer.actions.InstallUninstaller -- Uninstall Chart FX 7 for Java Desktop.exe
   |   |   |   |-- com.zerog.ia.installer.actions.CreateShortcut -- Uninstall Chart FX 7 for Java Desktop.lnk
   |   |   |   |-- com.zerog.ia.installer.actions.CreateShortcut -- Chart FX 7 for Java Desktop Samples.lnk
   |   |   |   |-- com.zerog.ia.installer.actions.InstallFile -- License.txt
   |   |   |   |-- com.zerog.ia.installer.actions.InstallFile -- readme.txt
   |   |   |   |-- com.zerog.ia.installer.actions.InstallZipfile -- ChartSamples.jar
   |   |   |   |-- com.zerog.ia.installer.actions.InstallFile -- extractsamples.cmd
   |   |   |   |-- com.zerog.ia.installer.actions.InstallZipfile -- GaugesSamples.jar
   |   |   |   |-- com.zerog.ia.installer.actions.InstallDirectory -- Samples
   |   |   |   |-- com.zerog.ia.installer.actions.InstallFile -- CfxJava70Samples.htm
   |   |   |   |-- com.zerog.ia.installer.actions.InstallFile -- format70.xslt
   |   |   |   |-- com.zerog.ia.installer.actions.InstallFile -- home.htm
   |   |   |   |-- com.zerog.ia.installer.actions.InstallFile -- index.htm
   |   |   |   |-- com.zerog.ia.installer.actions.InstallFile -- index.ico
   |   |   |   |-- com.zerog.ia.installer.actions.InstallFile -- main.htm
   |   |   |   |-- com.zerog.ia.installer.actions.InstallFile -- menu.htm
   |   |   |   |-- com.zerog.ia.installer.actions.InstallFile -- progguide.css
   |   |   |   |-- com.zerog.ia.installer.actions.InstallFile -- topframe.htm
   |   |   |   |-- com.zerog.ia.installer.actions.InstallFile -- tree.js
   |   |   |   |-- com.zerog.ia.installer.actions.CreateShortcut -- Chart FX 7 for Java Desktop Programmer's Guide.lnk
   |   |   |   |-- com.zerog.ia.installer.actions.InstallDirectory -- api
   |   |   |   |-- com.zerog.ia.installer.actions.InstallDirectory -- gaugesAPI
   |   |   |   |-- com.zerog.ia.installer.actions.InstallDirectory -- gaugesguide
   |   |   |   |-- com.zerog.ia.installer.actions.InstallDirectory -- guide
   |   |   |   |-- com.zerog.ia.installer.actions.InstallDirectory -- images
   |   |   |   |-- com.zerog.ia.installer.actions.InstallDirectory -- local
   |   |   |   |-- com.zerog.ia.installer.actions.InstallZipfile -- chartfx70.desktop.design.jar
   |   |   |   |-- com.zerog.ia.installer.actions.InstallZipfile -- chartfx70.desktop.jar
   |   |   |   |-- com.zerog.ia.installer.actions.InstallZipfile -- chartfx70.desktop.maps.jar
   |   |   |   |-- com.zerog.ia.installer.actions.InstallZipfile -- chartfx70.desktop.statistical.jar
   |   |   |   |-- com.zerog.ia.installer.actions.InstallZipfile -- gauges20.desktop.design.jar
   |   |   |   |-- com.zerog.ia.installer.actions.InstallZipfile -- gauges20.desktop.jar
   |   |   |   |-- com.zerog.ia.installer.actions.InstallZipfile -- softwarefx.base.desktop.jar
   |   |   |   |-- com.zerog.ia.installer.actions.InstallZipfile -- softwarefx.beans.jar
   |   |   |   |-- com.zerog.ia.installer.actions.InstallZipfile -- softwarefx.designer.jar
   |   |   |   |-- com.zerog.ia.installer.actions.InstallZipfile -- softwarefx.sfxnet.jar
   |   |   |   |-- com.zerog.ia.installer.actions.InstallZipfile -- swing-layout-1.0.3.jar
   |   |   |   |-- com.zerog.ia.installer.actions.InstallDirectory -- Libraries
   |   |   |   |-- com.zerog.ia.installer.actions.InstallDirectory -- doc
   |   |   |   |-- com.zerog.ia.installer.actions.InstallDirectory -- UninstallerData
   |   |   |-- com.zerog.ia.installer.VMComponent -- InstallAnywhere VM Component

Pre-install Actions:

Post-install Actions:
com.zerog.ia.installer.actions.CustomAction -- Install Status Message
com.zerog.ia.installer.actions.EditVariableTable -- InstallAnywhere Variable
com.zerog.ia.installer.actions.GetUserInput -- Panel: Get User Input - Advanced: Unable to Obtain LicenseCode
com.zerog.ia.installer.actions.CustomAction -- Writing license information
com.zerog.ia.installer.actions.ExecuteScript -- Execute Script/Batch file: Extracting Samples
com.zerog.ia.installer.actions.CustomAction --
com.zerog.ia.installer.actions.ShowDialogAction -- Message Dialog: License
com.zerog.ia.installer.actions.DisplayScrollingMessage -- Panel: Scrolling Message: Installation Problem !
com.zerog.ia.installer.actions.DisplayScrollingMessage -- Panel: Scrolling Message: Install Complete !
com.zerog.ia.installer.actions.DumpDebugInfo -- Output Debug Information

03-31-2010 9:21 PM In reply to

indure
Joined on 03-25-2010

Re: ChartFX Java Desktop Run Time licence problem.

Reply Contact

Hi, Anybody can help? thanks

04-13-2010 11:22 AM In reply to

miguelr
Joined on 01-20-2010
Costa Rica

Re: ChartFX Java Desktop Run Time licence problem.

Reply Contact

The invalid license error is related to a difference between java environment information recorded during installation and the one found at runtime. In such a case please reinstall the product using the same java virtual machine of your execution environment.

Miguel Rodríguez
Technical Support
Software FX, Inc.

07-29-2010 5:19 AM In reply to

dinezhr
Joined on 07-27-2010
Dubai

Re: ChartFX Java Desktop Run Time licence problem.

Reply Contact

Dear all,

I am also getting the same error, could some one help me in this issue. Thanks.

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