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  2. Error message "A referral was returned from server"

    Dear IGSFX, Thanks for your suggestion. It run OK now Thank you very much
  3. Error message "A referral was returned from server"

    Unfortunately, we have never seen this error, and our code does not contain the error message you show above, so it's very likely this error is due to a problem with your server or permissions. If you Google "A referral was returned from the server", you will see that this is an issue that some people have had with other executables, and it's usually related with elevation and permissions issues. This problem is not related to Chart FX.
  4. Error message "A referral was returned from server"

    Dear IGSFX, I have just tried run it in command prompt as an administrator with /N parameter. But it still throw this error message. Do you have any more idea? Thanks
  5. Error message "A referral was returned from server"

    This error seems to be returned directly by your operating system. Please check you are executing this as an administrator or equivalent. You can also try running it from the command prompt using the /N parameter, as in ChartFX7WebForms.exe /N. I'm not sure if it will make any difference, but you can try.
  6. Dear support team, I met a problem when install ChartFX7 on windows Server 2008 R2 standard. It throw an error message "A referral was returned from server" after I double click on setup file. Please help me resolve this problem Thanks!
  7. Invalid Computer (10040000)

    Hi all, I met problem when I virtualized our server. The license of Chart FX7 is lost and it throw an error message like picture below How do I fix it? Could I use the license physical server for virtual server? Thanks a lot!
  8. Invalid Computer (10040000)

    Dear all, I met a problem when we virtualized a server. The license of chart FX7 is lost and throw an error message Invalid Computer (10040000). How do I fix this problem? Could I using license of physical Server for my virtual server? Thanks
  9. ChartFX 6.2 with Windows 10 Version 1803

    The service pack with the latest build of Chart FX Client Server 6.2, version 6.2.6747.25690 from date 6/22/2018, is available. Please be aware that a valid Studio FX Support subscription is required in order to download the latest service packs. IGSFX
  10. ChartFX 6.2 with Windows 10 Version 1803

    Any news? I need a solution because I'm updating a software
  11. ChartFX 6.2 with Windows 10 Version 1803

    After updating windows 10 1803, Chart Fx Can not be used. Adding Chart Fx to VB6.0 form will turn off VB6.0. If you roll back to the previous update, it will be fine, but you will not be able to update it any longer and you will need a workaround. Please answer!
  12. We have license of ChartFX Client Server 6.2 and use it for two version of our product : 1) C++ MFC-based 32 bit Application 2) C++ MFC based x64 bit application. IDE is MS VS 2015. The 32-bit version of ChartFX control is works fine, but x64 version is crashing with “ShowTips” = true. The 32-bit version of ChartFX.ClientServer.Core.dll is newer then x64-bit version: 32-bit dll version is 6.2.2229.30687 and x64 dll version is 6.2.1637.1. Where can I find a newer version of x64 bit dll (The same as x86 or newer)?. Steps to reproduce bug: 1) In VisualStudio 2015 create new MFC Application. Select "Dialog based" interfaces in wizard. 2) Into dialog resource insert activex control "Chart Object" and set "ShowTips" property to "TRUE" 3) Set "Solution platform" to "x64" 4) Compile and run application 5) Move mouse over ChartFX control - application immediately crashes. Test project is attached - MFCTestChartFXx64.zip - Compile it and move mouse over ChartFX control. Best regards. MFCTestChartFXx64.zip
  13. Install Error

    When trying to build and install the application we created with the new version, the following error occurred. (This error has occurred from before Subscriptioin update.) ---- 説明: Stopped working 問題の署名: 問題イベント名: CLR20r3 問題の署名 01: oasisadmin.exe 問題の署名 02: 1.0.0.0 問題の署名 03: 5b177f8d 問題の署名 04: ChartFX.WinForms 問題の署名 05: 7.0.4259.29043 問題の署名 06: 4e5d514b 問題の署名 07: 1406 問題の署名 08: 600 問題の署名 09: System.ComponentModel.License OS バージョン: 6.1.7601.2.1.0.256.48 ロケール ID: 1041 ---- Please pay attention to "7.0.4259.29043". The version I installed is "7.0.4962.20751". Also our application is written in C#. Please tell us how we should solve this problem.
  14. Chart FX 6.2 COM crashes in VB6

    Wish I did. I am upgrading a 15 year old program using chartFX Version 5 to Version 6.2 and now I to am getting VB6 IDE crashes. Some plots always work and some always fail. The compiled version crashes exactly the same way. Driving me a little crazy.
  15. I'm using Chartfx com 6.2 within vb6 for years without any problems. After the new functional update for Win 10 (Build 1803) I can't use it anymore in VB6. VB6 crashes at once. The compiled version of any program using the tool works fine. Has anyone an idea?
  16. ChartFX 6.2 with Windows 10 Version 1803

    Where can I find version 6.2.6134 ? In http://support.softwarefx.com/Chart_FX_Client_Server_62 I can find the older 6.2.4258.29516 (but in the download page is 6.2.4239.28146)
  17. ChartFX 6.2 with Windows 10 Version 1803

    Please try downloading the most recent hotfix for ChartFX Client Server 6.2 (as of this post the most recent public build is 6.2.6134) and try again. If the problem persists, please send us the source of the smallest sample application that replicates the issue. Regards, JuanC
  18. Can anyone help me on issue :charts are not displaying on server after publishing , it's shows the following error 2-7, it is working fine at local  but  after Published in server, Charts are not displaying at server site

  19. Can anyone help me on issue :charts are not displaying on server after publishing , it's shows the following error 2-7, it is working fine at local  but  after Published in server, Charts are not displaying at server site

  20. Contour map chart

    Unfortunately we do not support XYZ charts in any of our WinForms versions. Regards, JuanC
  21. Contour map chart

    I need contour map in c# winform with {X,Y,Z} data. There are Surface and Contour Plots in chart fx but I found it's quite different to present x,y and value. So is there any method to make contour map chart?
  22. After the update of our PCs with latest version of Windows 10 version 1803 build 17134.1 is impossible to add ChartFX to forms or load forms with it. We can add ChartFX 6.2 ClientServer Core to the projects, but adding a chart to a forms VB6 crash and close himself without messages. What can we do? Here the event log from Windows Event log Nome registro: Application Origine: Application Error Data: 07/05/2018 10:21:53 ID evento: 1000 Categoria attività:(100) Livello: Errore Parole chiave: Classico Utente: N/D Computer: DESK****** Descrizione: Nome dell'applicazione che ha generato l'errore: VB6.EXE, versione: 6.0.97.82, timestamp: 0x403acf6c Nome del modulo che ha generato l'errore: ChartFX.ClientServer.Core.dll, versione: 6.2.4213.26214, timestamp: 0x4e209618 Codice eccezione: 0xc0000005 Offset errore 0x00093c0c ID processo che ha generato l'errore: 0x2a14 Ora di avvio dell'applicazione che ha generato l'errore: 0x01d3e5dc68a716d4 Percorso dell'applicazione che ha generato l'errore: C:\Program Files (x86)\Microsoft Visual Studio\VB98\VB6.EXE Percorso del modulo che ha generato l'errore: C:\Program Files (x86)\Common Files\Software FX Shared\ChartFX.ClientServer.Core.dll ID segnalazione: 18a09a84-5665-45fb-a0b9-a8389af7b324 Nome completo pacchetto che ha generato l'errore: ID applicazione relativo al pacchetto che ha generato l'errore: XML evento: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Application Error" /> <EventID Qualifiers="0">1000</EventID> <Level>2</Level> <Task>100</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2018-05-07T08:21:53.755152400Z" /> <EventRecordID>2303</EventRecordID> <Channel>Application</Channel> <Computer>DESK******</Computer> <Security /> </System> <EventData> <Data>VB6.EXE</Data> <Data>6.0.97.82</Data> <Data>403acf6c</Data> <Data>ChartFX.ClientServer.Core.dll</Data> <Data>6.2.4213.26214</Data> <Data>4e209618</Data> <Data>c0000005</Data> <Data>00093c0c</Data> <Data>2a14</Data> <Data>01d3e5dc68a716d4</Data> <Data>C:\Program Files (x86)\Microsoft Visual Studio\VB98\VB6.EXE</Data> <Data>C:\Program Files (x86)\Common Files\Software FX Shared\ChartFX.ClientServer.Core.dll</Data> <Data>18a09a84-5665-45fb-a0b9-a8389af7b324</Data> <Data> </Data> <Data> </Data> </EventData> </Event>
  23. I'm an IT Engineer in South Korea. I have some qustions like following. What I'm trying to do : I'm trying to make a program using 'ChartFX for COM' (the developement toolkit is Microsoft Visual Studio C++ 2012) What I did : 1. I downloaded and installed the Chart FX COM Trial Version, however the 'TypeLib' that I can use is not confirmed. - I registered the "Bin\*.dll" of the installed folder manually using regsvr32.exe, however, can not find any 'TypeLib' or 'OCX' in the Visual Studio C++ 2012 environment. So it's not possible to make any classes for ChartFX. What I wanna know : 1. I wanna know how to make C++ program using ChartFX in the 'Visual Studio 2012 C++' environment. 2. Does anyone can provide some 'Development Guide' or 'Sample Source Codes' for VC++ ?
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